Access Guide
Introduction
- Services / facilities within the building include
Ground Floor - Receptions 1,2,3 and 4, WRVS Coffee Shop, X-Ray Reception, A+E Examinations, Oral Surgery, Oral Medicine, Dental Theatre, Radiology, Local Anaesthetics Department.
First Floor - Reception, Restorative Dentistry.
Second Floor - Reception, Children's Dentistry, Orthodontics.
Third Floor - School of Dentistry.
Fourth Floor - School of Dentistry. - Related link Special Care Dentistry Unit.
- Https://www.accessable.co.uk/liverpool-university-hospitals-nhs-foundation-trust/liverpool-university-dental-hospital/access-guides/special-care-dentistry-unit
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Comments
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- The hospital also has an attached Special Care Dentistry Unit on the lower ground floor.
- This is most easily accessed externally.
- Please see the separate Detailed Access Guide for further information.
- The first and second floors are primarily treatment/teaching areas for student dentists.
- Disabled patients would generally be treated on the ground floor or in the Special Care Dentistry Unit. .
- This would be discussed when making an appointment.
Opening Times
- Monday 08:15 - 17:00.
- Tuesday 08:15 - 17:00.
- Wednesday 08:15 - 17:00.
- Thursday 08:15 - 17:00.
- Friday 08:15 - 17:00.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Liverpool.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Liverpool Lime Street.
Parking
- Parking on the main hospital site is limited to staff and permit holders.
- There is some disabled parking on site but it is generally used by staff with the exception of the Diabetic Centre where outpatients of that facility can park if displaying a Blue Badge.
- It may be possible to drive onto the site to drop off disabled patients outside the side or rear entrances but this is at the discretion of security staff.
- There are drop-off areas outside the main and emergency department entrances and the Linda McCartney Centre but vehicles must not be parked in these areas.
- Patients and visitors can park in the nearby secure Q-Park facility which is situated less than a 5 minute walk from the hospital and is open 24 hours a day, seven days a week.
- The vehicle entrance to Q-Park is on Epworth Street (off Erskine Street).
- A pedestrian exit is available on the Prescot Road side of the car park.
- The car park has over 40 designated Blue Badge bays on level 1 and two additional bays on each of the other levels.
- The dimensions of the bays are 3.5m x 6.5 (11ft 5in x 21ft 3in).
- Parking charges are the same for Blue Badge holders.
- There is a height restriction of 2.1 metres (6ft 10in) at Q-Park so if you have a vehicle above this height please contact the Trust’s Security Team on 0151 706 2228 to make alternative arrangements.
- A shuttle bus services runs between the Q-Park car park and the Royal and Dental Hospitals.
- The bus runs on request and car park staff can radio for one to arrive within a few minutes.
Outside Access (Main Dental Hospital Entrance)
- This information is for the entrance located in Pembroke Place.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 166cm (5ft 5in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
Level Change (Main Dental Hospital Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp/slope does bypass the step(s).
- There are steps to access this area / service.
- The steps are located in front of the entrance and to the left as you face the entrance.
- There is / are 9 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Reception (1 (Main Reception))
- The desk is 3m (3yd 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is not a prescription box.
- There is a bell to attract attention.
- The bell is not at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the desk.
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Comments
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- There are additional reception desks for clinical areas which are identical to Reception 1.
- All desks have fixed hearing loops which have been tested.
- The locations and distances of the reception desks are as follows:
- Reception 2 (Ground Floor) - 18 metres from the main dental hospital entrance.
- X-Ray (Ground Floor) - 21 metres from the main dental hospital entrance.
- Reception 3 (Ground Floor) - 40 metres from the main dental hospital entrance.
- Reception 4 (Ground Floor) - 40 metres from the main dental hospital entrance.
- First Floor Reception - 8 metres from the lift.
- Second Floor Reception - 8 metres from the lift.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Route finding signage is available.
- The type of flooring in walkways and corridors is non slip.
- Lighting levels are bright.
Waiting Room / Area (Main and Sub Areas)
- There is a waiting room / area.
- The waiting room / area is 5m (16ft 5in) from the main entrance .
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- Some chairs are permanently fixed.
- Some chairs with armrests are available.
- Some tables are permanently fixed.
- Announcements are in person.
- The room does not have background music playing.
- There is a television.
- Vending machines are not available.
- There is a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
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Comments
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- There are sub waiting areas for every reception.
- All waiting areas are identical to the main waiting area except that that they are smaller and do not have televisions.
- There is a children's play area on every floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located in the main hospital foyer.
- The lift is 15m (16yd) from main dental hospital entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4.
- Staff do not need to be notified for use of the lift.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 140cm x 220cm (4ft 7in x 7ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Consultation / Treatment Room (Restorative 1 and 2 - Teaching Areas)
- The room surveyed was Restorative 2.
- The consultation / treatment room is 20m (22yd) from the lift .
- There is level access to the consultation / treatment room.
- There are not doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a chair.
- No chairs are permanently fixed.
- The chair is adjustable.
- All chairs with armrests available.
- The room does not have background music playing.
- Lighting levels are bright.
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Comments
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- This gives an example of the open plan areas on the first and second floors.
Consultation / Treatment Room (Reception 3 - Oral Surgery 1)
- The room surveyed was Oral Surgery 2.
- The consultation / treatment room is 30m (32yd 2ft) from the reception.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- A hoist is available.
- The hoist is powered overhead.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- All chairs are permanently fixed.
- The chair is adjustable.
- All chairs have armrests available.
- The room does not have background music playing.
- Lighting levels are bright.
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Comments
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- The treatment rooms in the hospital are very similar in terms of access.
- There are 175 treatment areas in the hospital (including those which are located in rooms like this as well as open plan student areas).
- Disabled patients will always be treated in the most suitable room available.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located next to Reception 4, off the main waiting area.
- This accessible toilet is approximately 30m (32yd 2ft) from the main dental hospital entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The door opens inwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The dimensions of the accessible toilet are 175cm x 275cm (5ft 9in x 9ft).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is no dropdown rail for the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- The cubicle is fitted with a powered overhead ceiling tracking hoist.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located off both sides of the main waiting area.
- The female and male toilets are 30m (32yd 2ft) from the main dental hospital entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard female toilet on the second floor.
- The height of the baby change table once extended is 100cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
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Comments
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- There is an additional standard male toilet on the first floor and an additional standard female toilet on the second floor.
Additional Info
- Disability awareness training can be provided for staff.
- The most commonly used documents can be produced in different formats on request.
- Different formats include Braille, large print and different languages.
- British Sign Language Interpreters can be provided on request.
- Language Interpreters can be provided on request.
- The main languages requested are Cantonese, Arabic, Somali, Mandarin, Polish and Kurdish.
- Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
- Switchboard staff are Type Talk aware.
- Help with luggage is available for inpatients.
- The mobility aids available in the hospital include mobile hoists, ceiling tracking hoists, wheelchairs, wheelchair platforms, hoist slings, adjustable beds and adjustable dentist chairs.
- There is no charge for mobility aids.
- To obtain mobility aids please contact reception.
- There is not a mobility scooter charging point at the hospital.
- Portable hearing loop systems are available at the hospital.