You are on Introduction. Skip to the next section.

Introduction

• Related link Queen's Medical Centre Parking Guide.
• Https://www.accessable.co.uk/nottingham-university-hospitals-nhs-trust/queens-medical-centre/access-guides/queen-s-medical-centre-parking-guide

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• Comments View
  • East Block can be accessed via the East Block entrance, the Fracture Clinic entrance or the Eye, Ear, Nose and Throat Centre.
  • Alternatively it can be accessed at B floor via the main entrance.
  • There is ramped access to the East Block entrance from East Road.
  • The recommended access is via the Fracture Clinic entrance which is next to the Blue Badge car park.

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Queen’s Medical Centre is located on the Southwest side of the city.
    From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
    At the roundabout go straight across and the entrance to the hospital will be on the right.
  • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are various bus services that are run by Nottingham City Transport that stop at the site.
    There is a Medilink service that runs from the Queen’s Drive Park and Ride.
  • There is an onsite bus stop.
  • There are bus stops located off Derby Road and West Road.
  • The bus stops are sheltered, with the majority of them have fixed seating.
    There is space for a wheelchair user in the bus shelters.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings with have dropped kerbs, most of which have tactile paving.
    The routes are long with steep slopes.
• By Train View
  • Nottingham Station is approximately 2 miles from the site.
    Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
• By Tram View
  • There is a tram stop on site (Queens Medical Centre).
    Trams run every 7 minutes during peak times.
    There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
    The bridge has a slight gradient.
• Useful Links View
  • For information on travelling by car and parking at Queens Medical Centre please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and located at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located off East Road near the EENT building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Safe Place at this hospital which is located in the PALS Office.
• There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing 07812 270 003.

You are on Parking (East Block - Blue Badge Car Park). Skip to the next section.

Parking (East Block - Blue Badge Car Park)

• The venue does have its own car park.
• Parking is not free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 360cm x 610cm (11ft 10in x 20ft).
• The nearest Blue Badge bay is 17m (18yd 1ft) from the Fracture Clinic entrance.
• The furthest Blue Badge bay is 115m (125yd 2ft) from the Fracture Clinic entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located outside the Fracture Clinic, in the car park.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • Please click here for parking charge information (link opens in new tab).
  • Drop-off parking is limited to 20 minutes.

You are on Outside Access (Fracture Clinic Entrance). Skip to the next section.

Outside Access (Fracture Clinic Entrance)

• This information is for the entrance located in the East Block Blue Badge Car Park.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 120cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 118cm (3ft 10in) wide.
• Comments View
  • This entrance can also be used to gain access to A floor of East and West Block.

You are on Level Change (Fracture Clinic Entrance). Skip to the next section.

Level Change (Fracture Clinic Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (East Block Entrance). Skip to the next section.

Outside Access (East Block Entrance)

• This information is for the entrance located off East Road.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 112cm (3ft 8in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 134cm (4ft 5in).
• Comments View
  • Level access to the entrance is via the footpath which runs around the side of the building towards the main car park.
  • There is a long moderate ramp between the entrance and East Road.

You are on Level Change (East Block Entrance). Skip to the next section.

Level Change (East Block Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance and immediately beyond the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The ramp/slope does bypass the step(s).
• There is a / are step(s) to access this area / service.
• The step(s) is / are located to the right of the entrance.
• There is / are 5 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is / are medium height.
• The steps do have handrails.
• The handrails are on both sides.

You are on Reception (Help Desk). Skip to the next section.

Reception (Help Desk)

• The desk is 6m (6yd 1ft) from the East Block Entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The desk is not staffed.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the hospital.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 156cm (5ft 1in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
• Comments View
  • The main entrance gives access to B floor of the hospital via the Central Area.
  • It is possible to access all areas of the hospital via the main entrance.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Route finding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• Some pictorial signage is available.
• The type of flooring in walkways and corridors is vinyl.
• The lighting levels are bright.

You are on Other Floors (East Block). Skip to the next section.

Other Floors (East Block)

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• Steps View
  • The floors which are accessible by stairs are A-B-C-D-E.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (East Block). Skip to the next section.

Lift (East Block)

• There is a lift for public use.
• The lift is located at the rear of the East Block.
• The lift is approximately 175m (191yd 1ft) from the east block entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are A-B-C-D-E.
• Staff do not need to be notified for use of the lift.
• The clear door width is 106cm (3ft 6in).
• The dimensions of the lift are 158cm x 205cm (5ft 2in x 6ft 9in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet (A Floor). Skip to the next section.

Accessible Toilet (A Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is located in the fracture clinic.
  • This accessible toilet is 9m (9yd 2ft) from the fracture clinic entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The door weight is heavy.
  • The width of the accessible toilet door is 92cm (3ft).
  • The dimensions of the accessible toilet are 150cm x 320cm (4ft 11in x 10ft 6in).
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is an additional identical adapted toilet in the same location.
  • An ambulant toilet is available in the Childrens Hospital on D floor.
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the adapted toilets.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.

You are on Accessible Toilet (E Floor). Skip to the next section.

Accessible Toilet (E Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is located to the left as you exit the lift.
  • The accessible toilet is 10m (32ft 10in) from the East Block lift.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door is heavy.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the main corridor.
  • The female and male toilets are 50m (54yd 2ft) from the East Block entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • Additional standard toilets are available in the Fracture Clinic.