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Students Union Hub

Queen Mary University of London, Mile End Road, London, E1 4NS

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Access Guide

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Introduction

Getting Here

  • By Road View
    • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
    • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
  • By Bus View
    • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
  • By Train View
    • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground View
    • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
  • Useful Links View

Useful Information

Site/Campus Car Park (Queens' Building)

  • Car Park View
    • The car park is located between Queens' Building and G.O. Jones Building.
    • The nearest building(s) to this car park is/are the G.O. Jones Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 467cm x 484cm (15ft 4in x 15ft 11in).
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by Blue Badge holders and permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
    • There is a dropped kerb from the drop off point.
    • The dropped kerb does not have tactile paving.
  • Car Park Access View
    • There is sloped access to the car park from the Mile End Road.
    • This car park is not clearly signposted from the Mile End Road.
    • The nearest designated bay is 6m (6yd 1ft) from the G.O. Jones main entrance lift.
  • Comments View
    • The blue badge bay is 13m from the main entrance to the Queens' Building.
    • At the time of survey (March 2023) the left hand side of the car park was under construction so the amount of parking available was reduced.
    • The drop off point is located at the front of eth Queens' Building as shown in photograph 8.

Outside Access

  • This information is for the entrance located at the front of the building.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • The main door(s) open automatically.
    • The doors are single.
    • The door opening is 161cm (5ft 3in) wide.
  • Ramp/Slope View
    • The ramp or slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp or slope is permanent.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are welcomed in public parts of the venue.
  • Comments View
    • Photograph 1 shows the area immediately in front of you on entrance.
    • Photograph 2 and 3 show the Student Hub.
    • Photograph 4 shows one of the prayer rooms on the fourth floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The lighting levels are low.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to your left on entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 206cm (3ft 3in x 6ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located to the right of the lift on the ground floor.
    • There is an accessible toilet located on the first floor which was out of use at the time of survey (April 2016).
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 232cm (4ft 11in x 7ft 7in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 116cm (3ft 10in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Toilet (Second Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • This accessible toilet is located in front of you when you exit the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 176cm x 209cm (5ft 9in x 6ft 10in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor.
    • There are shared standard toilets facilities on the first floor.
    • There are male standard toilets facilities on the second floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located to your right on entrance.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 11m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are varied.