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The Grand Hotel Sunderland - Leisure Suite

Queens Parade, Seaburn, Sunderland, Tyne & Wear, SR6 8DB

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Access Guide

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Introduction

Opening Times

  • Monday 06:30 - 21:00.
  • Tuesday 06:30 - 21:00.
  • Wednesday 06:30 - 21:00.
  • Thursday 06:30 - 21:00.
  • Friday 06:30 - 21:00.
  • Saturday 07:30 - 21:00.
  • Sunday 07:30 - 21:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Seaburn.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of the venue.
    • The car park type is open air/surface.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The hotel also has a two storey car park available, as seen in photographs 5 and 6.
    • This car park has a height restriction of 2.1m.

Outside Access (Car Park - Exit - Entrance)

  • Entrance View
    • This information is for the entrance located in the car park, to the right of the main entrance.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 77cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm.
  • Ramp/Slope View
    • The ramp/slope is located beyond the exit from the car park leading to the main entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located leading from the car park to the exit.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Comments View
    • There is a shallow step beyond the entrance/exit, as seen in photograph 4.
    • There is a narrow walkway immediately beyond the entrance/exit, with a hand rail on the left going up, as seen in photographs 5 and 6.
    • The walkway is 100cm wide and leads to the pedestrian crossing as seen in photographs 7, 8 and 9.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 124cm (4ft 1in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Outside Access (Cast Iron Bar and Grill)

  • Entrance View
    • This information is for the entrance located at the front of the venue on Whitburn Road.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 103cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • Please contact a member of staff for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 71cm (2ft 4in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • There is not a/are not handrail(s) at the step(s).

Entrance (Leisure Suite Entrance)

  • This information is for the entrance located to the right of the hotel reception.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 149cm.

Reception

  • The desk/counter is 6m (6yd 1ft) from the leisure suite entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the fitness suite.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There are two medium steps without handrails leading to the jacuzzi.
    • There is a sauna and steam room to the right of the swimming pool, as seen in photographs 5, 6 and 7.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located to the left of reception.
    • The fitness suite is 16m (17yd 1ft) from the leisure suite entrance.
    • There is not step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 86cm wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes free weights.
    • A portable hearing assistance system is available for induction.
    • Staff are trained to use the portable hearing assistance system.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Level Change (Fitness Suite)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of reception.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Level Change (Swimming Pool)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right as you enter the pool area.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 77cm (2ft 6in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right and left of reception.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • The ramp/slope does bypass the step(s).

Accessible Changing Room (Right Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the rear of the venue.
  • The facility is 22m (24yd 2in) from the leisure suite entrance.
  • The door opens outwards.
  • The width of the door is 89cm (2ft 11in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 230cm x 170cm (7ft 7in x 5ft 7in).
  • The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 76cm (2ft 6in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head and a shower chair.
  • Comments View
    • The height to the highest locker is 124cm.
    • The height to the lowest locker is 34cm.

Standard Changing Room (Female)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 2m (2yd 7in) from the leisure suite entrance.
  • The standard changing room(s) is/are approximately 6m (6yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the right as you enter the venue.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a shallow step.
  • Comments View
    • There is a cubicle at the rear of the changing room with a baby change table, as seen in photographs 8 and 9.
    • The height of the baby change is 100cm.
    • The door to this cubicle opens away from you, is light and is 70cm wide.

Standard Changing Room (Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the leisure suite entrance.
  • The standard changing room(s) is/are approximately 3m (3yd 10in) from the reception desk.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the right as you enter the leisure suite.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a shallow step.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park and the grassed areas close to the venue.