Access Guide
Introduction
- Services / facilities within the grounds include Central Pier, Pirate Bay Family Bar and the Wheelhouse Cafe.
- Central Pier link (new tab) - click here.
- Pirate Bay Family Bar link (new tab) - click here.
- Wheelhouse Cafe link (new tab) - click here.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Blackpool North.
- There is a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is Central Pier.
Opening Times
- The venue has seasonal opening times.
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Comments
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- Please contact the venue for details of show dates and times.
- All opening hours are weather dependant.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Counter (External Box Office)
- The counter is 2m (2yd 7in) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 138cm (4ft 6in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are medium.
Access Point (Central Pier - Right)
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Access Point
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- This information is for the access point located to the right of the amusement arcade entrance.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
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Ramp/Slope
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- The ramp/slope is located in front of and beyond the access point.
- The gradient of the ramp/slope is slight.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on the Promenade.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 161cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located in front of the first 2 steps at the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of and immediately beyond the entrance.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
Outside Access (Accessible Entrance)
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Entrance
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- This information is for the entrance located on the left side of the pier, just beyond this access point.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 163cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Lift (Accessible Entrance)
- There is a lift for public use.
- The lift is located immediately beyond the accessible entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 2m (2yd 7in) from the accessible entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 133cm x 146cm (4ft 4in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls are 133cm high.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- A member of staff will accompany you in the lift.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Level Change (Bar)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to either side of the bar area.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the bar.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Level Change (Dance Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at intervals around the dance floor.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 108cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located around the dance floor.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- The ramp/slope does bypass the step(s).
Eating and Drinking
- The following information is for the bar.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the accessible entrance lift.
- The standard height for tables is 67cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are not welcomed in the bar area.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the accessible entrance lift.
- This accessible toilet is located to the left as you exit the lift and ahead up the ramp.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 230cm x 240cm (7ft 7in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are poor.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 109cm (3ft 7in).
Level Change (Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located just beyond the accessible entrance lift.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 110cm (3ft 7in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the left, up the ramp and to the left as you exit the accessible entrance lift.
- The female toilet(s) is/are approximately 30m (32yd 2ft) from the accessible entrance lift.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the left, up the ramp and to the left as you exit the accessible entrance lift.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance lift.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are medium.
Level Change (Standard Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located just beyond the accessible entrance lift.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located within the standard toilets.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.