You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Wellbeing Centre, Heritage Hub, Charity Shop, Valerie's Tea Room, and rooms for hire.
• Services / facilities within the grounds include Canch Park.

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• Comments View
  • Aurora offer a wide variety of therapies for people affected by cancer including beauty treatments, holistic therapies, counselling, one to one support, exercise groups, and support groups.
  • Volunteers are vital to the running of this service.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Worksop.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:00.
• Tuesday 09:00 - 16:00.
• Wednesday 09:00 - 16:00.
• Thursday 09:00 - 16:00.
• Friday 09:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Memorial Avenue Long Stay Car Park.
  • The car park is located on Memorial Avenue.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Memorial Avenue.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The standard parking bays are marked widthway only.

You are on Access Point (Memorial Avenue). Skip to the next section.

Access Point (Memorial Avenue)

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• Access Point View
  • This information is for the access point located on Memorial Avenue.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
• Comments View
  • This access point also allows access into Canch Park.

You are on Access Point (Memorial Avenue Long Stay Car Park). Skip to the next section.

Access Point (Memorial Avenue Long Stay Car Park)

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• Access Point View
  • This information is for the access point located Opposite Worksop Library.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is an open gap for access.
  • The width of the gap is 130cm.
• Comments View
  • The bollards leading to this access point are 150cm wide and do not contrast with the paving.
  • This access point allows access into Canch Park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 143cm.
• Ramp/Slope View
  • The ramp/slope is located to the left of the building.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading to the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • The doors are permanently held open when weather allows.
    
  • The steps to the right of the entrance have handrails on the right.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located in Canch Park at the rear of the building.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located leading to the entrance.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • This entrance is only open during good weather.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 09/05/2022.
• The hearing assistance system was working at the time of testing.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • All the doors in the building are at least 75cm wide.
  • Doors are either held open permanently or open automatically.

You are on Entrance (Therapy Centre). Skip to the next section.

Entrance (Therapy Centre)

• This information is for the entrance located ahead and to the right as you enter from the main entrance.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 131cm.

You are on Therapy Centre. Skip to the next section.

Therapy Centre

• The therapy centre is located 9m ahead and to the right as you enter from the main entrance.
• There are individual therapy rooms within the centre.
• Members of the public can book any of the beauty or holistic therapies, this helps to deliver Aurora services.

You are on Charity Shop. Skip to the next section.

Charity Shop

• The charity shop is located in the left corridor, approximately 12 metres from the main entrance.
  
• The height of the counter is 101cm.
  
• There is a changing room to the left of the counter and this changing room has a support chair with armrests on both sides.

You are on Eating and Drinking (Valerie's Tea Room). Skip to the next section.

Eating and Drinking (Valerie's Tea Room)

• The following information is for the café.
• The café is located ahead and beyond the heritage centre as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the main Entrance.
• The distance between the floor and the lowest table is 36cm (1ft 2in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The tea room holds a monthly Heritage Café for people interested in local history.
  • Booking is advisable.
  • Photograph 8 shows the outdoor seating at the rear of the tea room.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
  • This accessible toilet is located off the left corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 158cm x 210cm (5ft 2in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 93cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 103cm and 143cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 112cm (3ft 8in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in Valerie's Tea Room.
  • The female and male toilets are approximately 17m (18yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas around the building.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.