Access Guide
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worksop.
Parking
- Public Car Parks
- Newgate Street Car Park is just off Bridge Street close to the junction with Westgate and has 8 Blue Badge parking bays and plenty of standard bays as shown in photographs 1-6. This is a pay and display or payable via an app called RingGo.
- Priory Shopping Centre Car Park is just off Bridge Place close to Priory Shopping Centre and has 10+ Blue Badge parking bays, 4 Parent and Baby parking bays, and plenty of standard parking bays. This is a pay and display or payable via an app called RingGo. Photographs 7-11 show the parking.
- On Street Parking
- Blue Badge parking is available on some sections of Bridge Street close to the junction with Westgate and on Newcastle Avenue. The on street Blue Badge parking is free for 3 hours and has no return within 1 hour.
- There is limited standard on street parking on some surrounding side roads throughout the route. Photographs 12-15 show examples of this.
Opening Times
- Monday 09:00 - 14:00.
- Tuesday 09:00 - 14:00.
- Wednesday 09:00 - 14:00.
- Thursday 09:00 - 14:00.
- Friday 09:00 - 14:00.
- Saturday 09:00 - 14:00.
- Sunday 10:00 - 16:00.
Outside Access
- This information is for the entrance located to the right side of the shop.
- The entrance area/door is clearly signed.
- This entrance sign says 'Melt Away'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Eating and Drinking
- The following information is for the café.
- Full table service is available.
- Food or drinks are not ordered from the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 7cm (3in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Lift
- There is a lift for public use.
- The lift is located to the left of the stairs on the ground floor.
- The lift is a platform lift.
- The floors which are accessible by this lift are ground and upper ground.
- The platform lift accesses a small level change.
- The lift is approximately 7m (7yd 1ft) from the entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 90cm x 150cm (2ft 11in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Level Change
- There is a/are step(s) located in the centre of the cafe.
- The step(s) is/are used to access the service counter and toilets.
- There is/are 7 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located At the rear of the premises in the corridor to the right of the counter.
- This accessible toilet is approximately 16m (17yd 1ft) from the entrance.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- The toilet is for the use of disabled people and also those needing baby changing facilities.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- There is a high colour contrast between the external door and wall.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 83cm.
- There is a high colour contrast between the internal door and wall.
- The door has a horizontal grab rail.
- There is a high colour contrast between the horizontal grab rail and internal door.
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 109cm (3ft 7in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- There is an emergency alarm.
- The alarm did not sound when tested.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
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Additional Fixtures
View
- There is not a shelf within the accessible toilet.
- The shelf is not located where it is reachable.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a high colour contrast between the toilet seat and pan.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 98cm (3ft 3in).
- There is a high colour contrast between the toilet roll holder and the wall.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a high colour contrast between the wash basin wall-mounted grab rail(s) and wall.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 114cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 116cm (3ft 10in).
- There is a medium colour contrast between the towel dispenser and the wall.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 85cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female and male toilets are located At the rear of the premises in the corridor to the right of the counter.
- There is step-free access to the toilet(s), via lift.
- The standard toilet(s) is/are approximately 14m from the entrance.
- There is a high colour contrast between the external toilet door(s) and wall(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 74cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.