Access Guide
Introduction
- Services / facilities within the building include Wifi, chapel, museum, gift shop, café, library and archives.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bristol Temple Mead.
Opening Times (Café)
- Monday 09:30 - 16:00.
- Tuesday 09:30 - 16:00.
- Wednesday 09:30 - 16:00.
- Thursday 09:30 - 16:00.
- Friday 09:30 - 16:00.
- Saturday 09:30 - 16:00.
- Sunday Closed.
Opening Times (Chapel)
- Monday 10:30 - 16:00.
- Tuesday 10:30 - 16:00.
- Wednesday 10:30 - 16:00.
- Thursday 10:30 - 16:00.
- Friday 10:30 - 16:00.
- Saturday 10:30 - 16:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is The Galleries.
- The car park is located off Fairfax Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (The Horsefair)
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Entrance
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- This information is for the entrance located on The Horsefair.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 90cm.
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Ramp/Slope
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- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is steep.
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Comments
View
- There are gates at the entrance that are held open during opening hours.
- There are two entrance next to each other as the main entrance doors.
- The slope leading to the entrance is cobbled and uneven.
- The lighting is low.
Outside Access (Broadmead - Courtyard Garden)
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Entrance
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- This information is for the entrance located on Broadmead.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope
View
- The ramp/slope is located before the entrance.
- The gradient of the ramp/slope is slight.
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Comments
View
- Broadmead Courtyard Garden is opposite Boots and next to The Arcade.
- The gates are held open during opening hours.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking (The Café at the New Room)
- The following information is for the café.
- The café is located beyond the Horsefair entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the The Horsefair entrance.
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Entrance (Chapel)
- This information is for the entrance located beyond the café seating area or via the entrance on Broadmead.
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Entrance
View
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 140cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 80cm.
The Chapel
- The chapel is located on the ground floor, to the rear of the café.
- There is direct access to the chapel from the Broadmead entrance.?
- There is a hearing loop fitted within the chapel and staff are trained to use it.
- Within the chapel the pews are located to the centre and on either side.
- Photographs 4 and 5 show the seating upstairs.
- Rev David Weeks, Rev Mandy Briggs are available to discuss holding special ceremonies (christening, weddings, funerals) in the chapel.
- ?.
Other Floors (Chapel)
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Steps
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- The floors which are accessible by stairs are Ground and Upper Seating Area.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are low.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located beyond the entrance on The Horsefair, to the right, within the café on the ground floor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the Horsefair.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 130cm x 140cm (4ft 3in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Entrance (Museum)
- This information is for the entrance located on the third floor.
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Entrance
View
- There is step-free access at this entrance, via lift.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 86cm.
Reception (Museum)
- The desk/counter is 1m (3ft 3in) from the museum entrance.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
Opening Times (Library and Archives)
- Monday 10:30 - 13:00.
- Tuesday 10:30 - 13:00.
- Wednesday 10:30 - 13:00.
- Thursday Closed.
- Friday 10:30 - 13:00.
- Saturday Closed.
- Sunday Closed.
Entrance (Library and Archives)
- This information is for the entrance located on the third floor.
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Entrance
View
- There is step-free access at this entrance, via lift.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
Library
- This library does not have a regular supply of books in Braille.
- This library does not have a regular supply of books in large print.
- This library does not have a regular supply of books in audio format.
- There is not an ordering service.
- The library does not have computers with accessible software.
Accessible Toilet (First Floor)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the lift.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 148cm x 203cm (4ft 10in x 6ft 8in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin, sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 82cm (2ft 8in).
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the first floor.
- The shared toilet(s) is/are approximately 4m (4yd 1ft) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels are medium.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.