You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Blue Badge, parent and child, standard and motorcycle parking bays, and electric vehicle charging points. There are also accessible toilets, standard toilets, and baby change facilities on level 4.
• There is access to shops from levels 4, 5, and 6. Step-free access to shops from level 5 is by lift.
• There is a manual car wash service on level 1.

You are on Location. Skip to the next section.

Location

• The venue is located within Windsor Yards Shopping Centre.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Windsor & Eton Central.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Entrance (Level 4B). Skip to the next section.

Entrance (Level 4B)

• This information is for the entrance located on Level 4 of the shopping centre.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There are parking payment machines at this entrance.

You are on Entrance (Level 5B). Skip to the next section.

Entrance (Level 5B)

• This information is for the entrance located at the top of the stairs from level 4 of the shopping centre.

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• Entrance View
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 130cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 15 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

You are on Outside Access (Level 4 Shopping Centre). Skip to the next section.

Outside Access (Level 4 Shopping Centre)

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• Entrance View
  • This information is for the entrance located at the end of the shopping centre concourse on Bridgewater Way, opposite Next.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 128cm.
• Comments View
  • There is a ramp/slope immediately after the entrance which is on a very easy incline.
  • This entrance accesses the stairwell only.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Please click the link for information about parking charges: Q-Park Windsor Yards (opens in a new tab).
  • The car park is located off Charles Street.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 330cm x 475cm (10ft 10in x 15ft 7in).
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • The car park does have a height restriction barrier.
  • The maximum height is 206cm (6ft 9in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are Blue Badge parking bays on level 1, and all B levels (levels 2 to 7).
  • There are parent and child parking bays on levels 2B and 5B.
  • There are 13 electric vehicle charging points on level 2A.
  • The height of the electric vehicle charging point nozzle slots is 120cm.
  • The electric vehicle charging points were not in use at the time of survey (November 2023).

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located after the entrance to the car park from the shopping centre.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6 and 7.
• Wall mounted information boards are provided at lift landings.
• There are manual, double doors which may be difficult to open to access the lift lobby on the fourth floor.
• The lift is approximately 9m (9yd 2ft) from the entrance to the car park from the shopping centre.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 190cm x 131cm (6ft 3in x 4ft 4in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls for the lift are within 87cm - 123cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is an additional lift to the far end of the car park from the shopping centre entrance.
  • These lifts were not in service at the time of survey (October 2023).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7.
  • There are 15 steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Comments View
  • There are two other similar sets of stairs to the rear of the car park, facing Charles Street.

You are on Parking Payment. Skip to the next section.

Parking Payment

• There are parking payment machines near the lifts on levels 1, 4, and 6.
• The payment machine controls are within 56cm - 140cm from the floor.
• Payment may be made by contactless tap, card or cash.
• Payment may also be made at the vehicle exit barrier by contactless tap or card.

You are on Accessible Toilet (Level 4B - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Level 4B - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the entrance on level 4B.
  • This accessible toilet is located within the toilets lobby, to the right of the lifts.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 143cm x 175cm (4ft 8in x 5ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 66cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Level 4B). Skip to the next section.

Standard Toilet(s) (Level 4B)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the toilets lobby, to the right of the lifts.
  • The female and male toilets are approximately 14m (15yd 11in) from the entrance on level 4B.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located within the toilets lobby, to the right of the lifts.
• The parent and baby room is approximately 9m from the entrance on level 4B.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 87cm (2ft 10in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is push.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.