You are on 2020 Changes. Skip to the next section.

2020 Changes

• AccessAble are aware that there have been changes to this Access Guide. We will revisit and update the information and photos as soon as possible.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include 21 self catering apartments & a swimming pool.

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• Comments View
  • Del Mar Court consists of 21 self catering apartments of which 10 are situated on the ground floor.
  • A housekeeper lives on site.

You are on Opening Times (Office Hours). Skip to the next section.

Opening Times (Office Hours)

• Monday 09:00 - 14:00.
• Tuesday 09:00 - 14:00.
• Wednesday 09:00 - 14:00.
• Thursday 09:00 - 14:00.
• Friday 09:00 - 14:00.
• Saturday 09:00 - 14:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the side and rear of the venue.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance - Office). Skip to the next section.

Outside Access (Main Entrance - Office)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open by sliding.
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Main Entrance - Office). Skip to the next section.

Level Change (Main Entrance - Office)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is / are medium.
• The steps do not have handrails.

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• Comments View
  • At the rear there is a medium ramp without handrails leading to the ground floor apartments.

You are on Inside Access (Office / Reception Area). Skip to the next section.

Inside Access (Office / Reception Area)

• There is level access to the service.
• There is not a hearing assistance system.
• The lighting levels are varied.

You are on Outside Access (Ground Floor Apartment). Skip to the next section.

Outside Access (Ground Floor Apartment)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 78cm (2ft 7in) wide.

You are on Room (Self Catering Apartment). Skip to the next section.

Room (Self Catering Apartment)

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• General Information View
  • The Tourist Board rating is 4 Star Gold.
  • There are 21 rooms in total.
  • There are 10 standard ground floor rooms.
  • There are 11 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are not welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is not level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Level Change (Ground Floor Apartment). Skip to the next section.

Level Change (Ground Floor Apartment)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is / are medium.

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• Comments View
  • All the other ground floor apartments have similar level changes.

You are on Ground Floor Apartment - Shower Room. Skip to the next section.

Ground Floor Apartment - Shower Room

• There is a standard toilet within the shower room.

You are on Other Floors (Outside Stairs). Skip to the next section.

Other Floors (Outside Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15 steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are low.
• Other View
  • The services / areas on the floors which are not accessible are 11 self catering apartments.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• The handrail is on the right, going up.

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• Comments View
  • The swimming pool is for summer use only.
  • There are no changing rooms.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.