You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Whiteabbey.

You are on Opening Times (Appointments only). Skip to the next section.

Opening Times (Appointments only)

• Monday 09:00 - 13:00.
• Monday 13:30 - 16:00.
• Tuesday 09:00 - 13:00.
• Tuesday 13:30 - 19:00.
• Wednesday 09:00 - 13:00.
• Thursday 09:00 - 13:00.
• Thursday 13:30 - 16:00.
• Friday 09:00 - 13:00.
• Friday 13:30 - 14:30.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The CAB closes 13:00 - 13:30 for lunch daily.

You are on Opening Times (Telephone Lines). Skip to the next section.

Opening Times (Telephone Lines)

• Monday 09:00 - 13:00.
• Monday 14:00 - 16:00.
• Tuesday 09:00 - 13:00.
• Tuesday 16:30 - 18:30.
• Tuesday 14:00 - 16:00.
• Wednesday 09:00 - 13:00.
• Thursday 09:00 - 13:00.
• Thursday 14:00 - 16:00.
• Friday 09:00 - 12:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 280cm x 470cm (9ft 2in x 15ft 5in).
  • The nearest designated bay is 6m (19ft 8in) from the Centre Entrance.
  • The furthest designated bay is 11m (12yd) from the Centre Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • There is not a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Centre Entrance). Skip to the next section.

Outside Access (Centre Entrance)

• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The door opening is 84cm (2ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.
• Comments View
  • The first set of doors are push pad operated.
  • The first set doors can be manually opened to 170cm double doors.

You are on Outside Access (Bureau Entrance). Skip to the next section.

Outside Access (Bureau Entrance)

• This information is for the entrance located in the foyer area.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 150cm (4ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the bureau entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.

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• Comments View
  • The hearing loop is located in room 5.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located along the main corridor.
  • The female and male toilets are 2m (6ft 7in) from the bureau entrance.
  • Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 3m (3yd 10in) from the bureau entrance.
  • The accessible toilet is located just before the entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is not a dropdown rail.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.