Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Whiteabbey.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Whiteabbey.
Opening Times
- Monday 10:00 - 16:30.
- Tuesday 10:00 - 16:30.
- Wednesday 10:00 - 16:30.
- Thursday 10:00 - 16:30.
- Friday 10:00 - 16:30.
- Saturday 09:30 - 16:30.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is Shore Road Pay & Display Car Park.
- The car park is located further along Shore Road.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 250cm x 450cm (8ft x 14ft).
- On street Blue Badge parking is located further along Shore Road.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Shore Road, outside the venue.
- There is not a designated drop off point.
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Comments
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- Shore Road Pay and Display Car Park contains 2 Blue Badge parking bays.
- The standard on street parking bays are for 2 hours only.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 87cm (2ft) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance, leading from the street.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in the downstairs seating area.
- Lighting levels are medium.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks, cakes and tray bakes.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are further seating.
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Comments
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- These steps have a handrail on the right then the left hand side.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 12m (13yd 4in) from the main entrance.
- The accessible toilet is located at the rear of the ground floor area.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft).
- The door is light.
- The dimensions of the accessible toilet are 199cm x 224cm (6ft x 7ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 76cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (19in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5").
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
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- Baby Change Facilities
- Baby change facilities are available in the accessible toilet.
- The baby change table is 92cm (3ft) high when extended.
Level Change (Accessible toilet)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the rear of the cafe, leading to the toilet.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 77cm (2ft).
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Comments
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- The ramp has handrails on both sides.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.