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Jordanstown Station

Jordanstown Road, Newtownabbey, BT38 8AQ

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Newtownabbey.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Opening Times (Ticket Office)

  • Monday 07:00 - 16:45.
  • Tuesday 07:00 - 16:45.
  • Wednesday 07:00 - 16:45.
  • Thursday 07:00 - 16:45.
  • Friday 07:00 - 16:45.
  • Saturday 07:00 - 15:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located to the front of the station.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Platform 2 Entrance)

  • This information is for the entrance located to the front of the station.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Platform 2 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception (Ticket Office)

  • The reception desk is 14m (15yd) from the platform 1 entrance.
  • There is not level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 12:00 and 07:00.
  • There is a ticket office.
  • The ticket office is located on platform 1.
  • The ticket office is 14m (15yd) from the platform 1 entrance.
  • The train companies operating from within this station are NI Railways.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.