Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Newtownabbey.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Ticket Office)
- Monday 07:00 - 16:45.
- Tuesday 07:00 - 16:45.
- Wednesday 07:00 - 16:45.
- Thursday 07:00 - 16:45.
- Friday 07:00 - 16:45.
- Saturday 07:00 - 15:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The photograph shows the main road outside the venue.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located to the front of the station.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 160cm (5ft 3in) wide.
Level Change (Platform 1 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
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Comments
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- The ramp has a handrail on both sides.
Outside Access (Platform 2 Entrance)
- This information is for the entrance located to the front of the station.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 160cm (5ft 3in) wide.
Level Change (Platform 2 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
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Comments
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- The ramp has a handrail on both sides.
Reception (Ticket Office)
- The reception desk is 14m (15yd) from the platform 1 entrance.
- There is not level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are welcomed in public parts of the venue.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 12:00 and 07:00.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 14m (15yd) from the platform 1 entrance.
- The train companies operating from within this station are NI Railways.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by ramp / slope is / are 1-2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff are not Text Relay aware.