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Royal Thai

377 Antrim Road, Glengormley, Newtownabbey, BT36 5EB

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Access Guide

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Opening Times

  • Monday 12:00 - 14:00.
  • Monday 17:00 - 00:00.
  • Tuesday 12:00 - 14:00.
  • Tuesday 17:00 - 00:00.
  • Wednesday 12:00 - 14:00.
  • Wednesday 17:00 - 00:00.
  • Thursday 12:00 - 14:00.
  • Thursday 17:00 - 00:00.
  • Friday 12:00 - 14:00.
  • Friday 17:00 - 00:00.
  • Saturday 12:00 - 14:00.
  • Saturday 17:00 - 00:00.
  • Sunday 12:00 - 00:00.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are level changes with no dropped kerbs.
  • The car park surface is tarmac.
  • There is not a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Glengormley.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Mossley West.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 142cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 79cm (2ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from the car park leading up to the step.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The width of the ramp or slope is 102cm (3ft 4in).
  • There are steps to access this area / service.
  • The steps are located at the far left of the balcony.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the restaurant.
  • Motorised scooters are not allowed in public parts of the venue.
  • Lighting levels are medium.

Level Change (All Seating)

  • There are steps to access this area / service.
  • The steps are located in the restaurant, to access all seating.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 7m (22ft 12in) from the main entrance.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Chinese, Thai and European.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 9m (29ft 6in) from the main entrance.
    • The accessible toilet is located at the back of the restaurant.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 128cm x 198cm (4ft 2in x 6ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 125cm (4ft 1in) high.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 120cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 78cm (2ft 7in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Level Change (Accessible Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the restaurant to the toilet.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The width of the ramp or slope is 84cm (2ft 9in).

Standard Toilet(s)

Level Change (Standard toilets)

  • There are steps to access this area / service.
  • The steps are located immediately to the side of the adapted toilet.
  • There is / are 13 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.