You are on Introduction. Skip to the next section.

Introduction

• Bangor High Street Guide link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 05:30 - 00:00.
• Tuesday 05:30 - 00:00.
• Wednesday 05:30 - 00:00.
• Thursday 05:30 - 00:00.
• Friday 05:30 - 00:00.
• Saturday 05:45 - 23:45.
• Sunday 08:00 - 23:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Bangor.
• The venue is not situated on a road which has a steep gradient.

You are on Parking (Abbey Street). Skip to the next section.

Parking (Abbey Street)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located on Abbey Street.
  • The car park type is open air/surface.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
  • The nearest Blue Badge bay is 100m (109yd 1ft) from the car park entrance.
  • The furthest Blue Badge bay is 180m (196yd 2ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally busy.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located outside the main entrance.

You are on Parking (Dufferin Avenue - Park and Ride). Skip to the next section.

Parking (Dufferin Avenue - Park and Ride)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located off Dufferin Avenue.
  • The car park type is open air/surface.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 400cm (8ft 2in x 13ft 1in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does have a height restriction barrier.
  • The maximum height is 216cm (7ft 1in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Access from Dufferin Avenue car park to the train and bus station is via steep pathways and roads, assistance would be required.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 142cm (4ft 8in).

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the bus station, to the rear of the station concourse.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 123cm.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located on the side of the building on Abbey Street, opposite the car park.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 147cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 151cm.
• Comments View
  • There is a pelican crossing to cross a dual carriageway to access both car parks.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 9m (9yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Shopmobility @ Bangor Bus and Rail Centre provides 3 mobility scooters between 10:00 and 16:00 Wednesday to Friday.
  • Please book in advance on 028 9080 8090.

You are on Other Floors (Concourse to Platforms Level Change). Skip to the next section.

Other Floors (Concourse to Platforms Level Change)

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• Steps View
  • The floors which are accessible by stairs are Concourse to Platforms.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are Concourse to Platforms.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.
• Comments View
  • There is a standard lift that bypasses both steps and escalator.

You are on Level Change (Bus Station to Train Platforms). Skip to the next section.

Level Change (Bus Station to Train Platforms)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left of stand 5.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right of stand 1.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).
• The lift does bypass the ramp/slope.

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• Comments View
  • The lift is located in the train station concourse.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the main concourse.
• The lift is a standard lift.
• The floors which are accessible by this lift are Concourse to Platforms.
• The platform lift accesses a small level change.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 12m (13yd 4in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 102cm x 210cm (3ft 4in x 6ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 00:00 to 05:15.
• The office to obtain help is 20m (21yd 2ft) from the lift.
• This office is located at the platform level of the main concourse.
• There is a ticket office.
• The ticket office is located at concourse level on the left as you enter the main entrance.
• The ticket office is 10m (10yd 2ft) from the main entrance.
• The train companies operating from within this station are NI Railways.
• Please click here for access information for Translink.
• There is a taxi rank at the station.
• The taxi rank is located on Abbey Street.
• The taxi rank is 7m (7yd 1ft) from the main entrance.
• Shops and services within the station include Station News and Red Cafe.
• All key concourse shops and services have level access.
• There are 3 platform(s) in the station.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are platforms 1, 2 and 3.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are platforms 1, 2 and 3.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, contact station staff.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• The station is not staffed between 17:00-06:00.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located next to the bus station entrance to the train station concourse.
• The help office is 3m (3yd 10in) from the ticket office entrance.
• There is a ticket office / travel centre.
• The ticket office / travel centre is located at the rear of the building.
• The ticket office / travel centre is 10m (10yd 2ft) from the main entrance.
• There are 10 stands / bays.
• The stands accessed by ramp / slope are 1-10.
• The bus companies operating within this station are Ulsterbus.
• There is a taxi rank at the station.
• The taxi rank is located on Abbey Street.
• The taxi rank is 7m (7yd 1ft) from the car park entrance.
• There is a wheelchair to borrow.
• To borrow a wheelchair, contact a member of staff.
• Shops and services within the station include Station News and Red Cafe.
• All key concourse shops and services have level access.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
  • This accessible toilet is located at the rear of the station concourse at the lower level.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the station staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 217cm x 213cm (7ft 1in x 6ft 12in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 147cm (4ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the station concourse on the lower level.
  • The female and male toilets are approximately 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located at the rear of the building.
  • The height of the baby change table once extended is 83cm (2ft 9in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.