You are on Introduction. Skip to the next section.

Introduction

• Related link Culloden Estate Hotel.
• Https://www.accessable.co.uk/ards-and-north-down-borough-council/access-guides/culloden-estate-hotel

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the village.
• This venue is situated in Crawfordsburn.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 21:30.
• Tuesday 06:30 - 21:30.
• Wednesday 06:30 - 21:30.
• Thursday 06:30 - 21:30.
• Friday 06:30 - 21:30.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.

You are on Opening Times (Treatment Times). Skip to the next section.

Opening Times (Treatment Times)

• Monday 09:00 - 21:00.
• Tuesday 09:00 - 21:00.
• Wednesday 09:00 - 21:00.
• Thursday 09:00 - 21:00.
• Friday 09:00 - 21:00.
• Saturday 09:00 - 20:00.
• Sunday 09:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
  • The nearest designated bay is 2m (6ft 7in) from the Spa Accessible Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open by revolving.
• The doors are single width.
• The doors are heavy.
• The door opening is 110cm (3ft 7in) wide.

You are on Level Change (Main Reception to Spa Area). Skip to the next section.

Level Change (Main Reception to Spa Area)

• There are steps to access this area / service.
• The steps are located leading from the main reception to the spa.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • This can be overcome by using the Spa accessible entrance.

You are on Outside Access (Spa Accessible Entrance). Skip to the next section.

Outside Access (Spa Accessible Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 75cm (2ft 6in) wide.

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• Comments View
  • Contact the venue in advance to use this entrance.

You are on Level Change (Spa Accessible Entrance). Skip to the next section.

Level Change (Spa Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is permanent.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception desk is 3m (9ft 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Reception (Spa Reception). Skip to the next section.

Reception (Spa Reception)

• The desk/counter is 12m (13yd 4in) from the Spa Accessible Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.

You are on Restaurant Bar Internal (Zest). Skip to the next section.

Restaurant Bar Internal (Zest)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 18m (20yd) from the spa accessible entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is a wet side chair available.
• There are steps into the swimming pool.
• There are 5 steps.

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• Comments View
  • There is an electronic hoist available for wheelchair users to access the pool.

You are on Level Change (Swimming Pool, Changing Areas, Bar and Treatment R). Skip to the next section.

Level Change (Swimming Pool, Changing Areas, Bar and Treatment R)

• There are steps to access this area / service.
• The steps are located leading down to the pool.
• There is / are 6 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located to the right as you enter.
  • The fitness suite is 4m (13ft 1in) from the main entrance.
  • There is not step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open both ways.
  • The doors are heavy.
  • The opening is 180cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes resitance machines and free weights.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a ramp or slope to access this service.
• The ramp or slope is portable.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 90cm (2ft 11in).
• There are steps to access this area / service.
• The steps are located leading down to the fitness suite.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes steps.

You are on Lift (Swimming Pool and Changing Areas). Skip to the next section.

Lift (Swimming Pool and Changing Areas)

• There is a lift for public use.
• The lift is located next to the pool.
• The lift is a platform lift.
• The lift is 15m (16yd) from Spa Accessible Entrance.
• The clear door width is 99cm (3ft 3in).
• The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the adapted toilet.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 50cm (1ft 8in).
• Other facilities available are drop down rail.
• There is level access to the services from the shower facilities.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 16m (17yd) from the spa accessible entrance.
  • The accessible toilet is located next to the bar.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 220cm (7ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a functional emergency alarm available.
  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 12m (13yd) from the spa accessible entrance.
• The standard changing room is 6m (19ft 8in) from the reception desk.
• The standard changing room is 15m (16yd) from the swimming pool via lift.
• The standard changing rooms are located to the right of reception.
• There is level access to the standard changing rooms.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located in the standard changing room.
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the standard changing rooms.
  • The female and male toilets are 14m (15yd) from the spa accessible entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.