Access Guide
Introduction
- Services / facilities within the building include various concessions including Selfridges, Top Shop, Gerry Weber and Bob & Berts Café.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bangor Central.
Opening Times
- Monday 09:30 - 17:30.
- Tuesday 09:30 - 17:30.
- Wednesday 09:30 - 17:30.
- Thursday 09:30 - 17:30.
- Friday 09:30 - 20:00.
- Saturday 09:30 - 17:30.
- Sunday 13:00 - 17:00.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is Abbey Street East.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 550cm (6ft 7in x 18ft 1in).
- On street Blue Badge parking is located on Main Street.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 440cm (6ft 7in x 14ft 5in).
- Standard marked parking bays are located on Main Street.
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 188cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Bob & Berts)
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Entrance
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- This information is for the entrance located to the left of the main entrance.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 64cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The width of the ramp/slope is 64cm (2ft 1in).
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Step(s)
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- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- Photograph 1 shows the till point on the ground floor.
- Photograph 2 shows the till point on the first floor.
- The height of both of these till points is 100cm.
Level Change (Fashion)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at the rear of the store, to the left of the lift leading to the fashion departments.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 140cm (4ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left of the main entrance leading to the fashion department.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G, 1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located at the rear of the venue to the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 36m (39yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Eating and Drinking (bob & berts)
- The following information is for the café.
- The café is located on the first floor.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the first floor entrance.
- The distance between the floor and the lowest table is 59cm (1ft 11in).
- The distance between the floor and the highest table is 100cm (3ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- The height of the buffet bar is 105cm (photograph 7).
- There is a sink for self-serve water (photograph 8).
- The height to the lever tap is 130cm.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 31m (33yd 2ft) from the lift.
- This accessible toilet is located at the rear of bob & berts café on the first floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door is heavy.
- The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 112cm (3ft 8in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of bob & berts café on the first floor.
- The female and male toilets are approximately 33m (36yd 3in) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located at the rear of bob & berts café on the first floor.
- The parent and baby room is approximately 31m from the lift.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 92cm (3ft).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 94cm.
- The wash basin tap type is push.
- There is/are not chair(s) in the parent and baby room.
- There is not a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are good.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.