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South Lake Leisure Centre

1 Lake Road, Craigavon, County Armagh, BT64 1AS

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Access Guide

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Introduction

  • Services / facilities within the building include two swimming pools, a splash pool, gym, main hall, spinning studio, dance studios, two changing places, Café incredABLE, sensory room, squash courts, Children's Soft Play, Health and Wellbeing Suite, a large and small viewing gallery and rooms for hire, Water Sports changing rooms, Wetsuit Room, Cycle and Water Sports Equipment Store.
  • Services / facilities within the grounds include South and North Lake.
  • South Lake Watersports link (new tab) - click here.
  • Comments View
    • This venue has Disability Sport NI Inclusive Sport Facility accreditation.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 08:00 - 19:00.
  • Sunday 08:00 - 19:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Lurgan.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front and side of the building.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 450cm (7ft 7in x 14ft 9in).
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Access Point (Pedestrian Access - Lake Road Bus Stop)

  • Access Point View
    • This information is for the access point located leading to the main entrance from Lakeview Road.
    • There is ramped/sloped access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 150cm.
  • Ramp/Slope View
    • The ramp/slope is located beyond the access point.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
  • Comments View
    • Photographs 4 to 7 show the assistance dog pen to the right of the main entrance.
    • The gate to the pen is single, opens away from you (push), is easy to open and 110cm wide.
    • There are water bowls available.

Outside Access (Lakeside Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 156cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 148cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
  • Comments View
    • Photographs 5, 6, 7, 8 and 9 show the approach to the entrance from the car park at the side of the building.
    • The width between the bollards at this approach is 120cm.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/09/2021.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • Photographs 6 and 7 show the Fast Pay Fast Track machines that are adjacent to reception.
    • The functions on these machines vary from 54cm to 140cm high.
    • The access gates to the left of reception are operated by membership swipe card, as seen in photographs 8, 9, 10 and 11.
    • The gates are double, open away from, and are 120cm wide.
    • There are two similar narrower gates that are 89cm wide.
    • The height of the scanner is 82cm, as seen in photograph 12.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • All the internal doors in the leisure centre are at least 100cm wide.
    • Some of the doors are automatic and some open towards or away from you.
    • Some of the doors may be difficult to open.

Eating and Drinking (Café incredABLE)

  • The following information is for the café.
  • The café is located ahead and to the right as you enter from the main entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 7m (7yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 42cm (1ft 5in).
  • The distance between the floor and the highest table is 106cm (3ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Café incredABLE is a social enterprise operated from the new South Lake Leisure Centre in order to facilitate training, employment and meaningful daytime activity for individuals with a learning/intellectual disability and/or autism.

Changing Places (Ground Floor Foyer)

  • Location and Access View
    • The facility is located off the ground floor foyer.
    • The facility is approximately 20m (21yd 2ft) from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is not for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall .
    • There is a high colour contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The door has a horizontal grab rail.
    • The width of the door is 100cm (3ft 3in).
    • The dimensions of the facility are 290cm x 425cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 180cm (5ft 11in).
    • The transfer space on the left as you face the toilet is 90cm (2ft 11in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a push button flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 83cm.
    • The toilet has a cistern.
    • There is a low colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is no seat for the shower.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are not available at the wash basin.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 90cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 91cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 100cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not an emergency alarm for the facility.
    • There is not a coat hook.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Accessible Changing Room (Ground Floor - Dry Changing - Unisex - Left Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the rear of the ground floor foyer - right corridor.
  • The facility is 10m (10yd 2ft) from the main entrance.
  • The door opens outwards.
  • The width of the door is 100cm (3ft 3in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 260cm x 250cm (8ft 6in x 8ft 2in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 49cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 51cm (1ft 8in).
  • Comments View
    • There is a dropdown rail in the shower area.
    • There is a similar accessible changing room adjacent with the transfer space on the right.

Standard Changing Room (Ground Floor - Dry Changing - Female)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 30m (32yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the multi purpose hall.
  • The standard changing room(s) surveyed is/are located to the rear of the ground floor foyer - right corridor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Photographs 1 and 2 show the additional lockers outside the changing room.
    • There are lockers accessible to wheelchair users in both the corridor and inside the changing room.
    • The height to these lockers is 107cm.
    • The knee space below them is 80cm wide by 50cm deep.
    • There is a similar male standard changing room adjacent.

Accessible Shower (Ground Floor - Dry Changing - Female and Male Standard Changing Rooms)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the dry changing standard female and male changing rooms.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Other facilities available include; dropdown rails.
  • There is level access to the services from the accessible shower facilities.

Parent and Baby Room (Ground Floor - Café incredABLE)

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the right of Café incredABLE.
  • The parent and baby room is approximately 30m from the main entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is Braille, pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 94cm (3ft 1in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 83cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
  • Comments View
    • The height of the lowered sink in this area is 71cm.
    • Photograph 5 shows the height adjustable changing bench.
    • The length of the changing bench is 150cm.
    • A chair with armrests is available on request.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located off the ground floor foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 196cm x 176cm (6ft 5in x 5ft 9in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There is a wall mounted information board inside the lift which also has Braille markings.

Changing Places (First Floor)

  • Location and Access View
    • The facility is located on the first floor, within the Unisex Changing Village.
    • The facility is approximately 10m (10yd 2ft) from the lift.
    • The facility is in addition to standard and accessible toilets.
    • The facility is not located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is not for the sole use of disabled people.
    • There is a medium colour contrast between the external door and wall .
    • There is a high colour contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The door has a horizontal grab rail.
    • The width of the door is 100cm (3ft 3in).
    • The dimensions of the facility are 308cm x 400cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 170cm (5ft 7in).
    • The transfer space on the left as you face the toilet is 86cm (2ft 10in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a push button flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 80cm.
    • The toilet has a cistern.
    • There is a low colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • A shower chair is available.
    • The seat/chair is not height adjustable.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are not available at the wash basin.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 88cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 87cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 98cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not an emergency alarm for the facility.
    • There is a coat hook.
    • There are coat hooks in the toilet at 97cm and 137cm from the floor.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are good.
  • Comments View
    • Photograph 13 shows the shower wheelchair.

Accessible Changing Room (First Floor - Unisex Changing Village - Left Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located in the changing village.
  • The facility is 75m (82yd 1in) from the lift.
  • The door opens outwards.
  • The width of the door is 100cm (3ft 3in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 270cm x 246cm (8ft 10in x 8ft 1in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • Comments View
    • There is a similar facility with opposite feature beside this facility. It was unavailable at the time of survey.

Standard Changing Room (First Floor - Unisex Changing Village)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the lift.
  • The standard changing room(s) is/are approximately 2m (2yd 7in) from the main swimming pool.
  • The standard changing room(s) surveyed is/are located beyond the lift on the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • Photograph 15 shows the wheelchair and buggy park outside this area.
    • There are parent and baby changing cubicles.
    • The height of the baby change is 93cm.
    • The height of the toddler chair is 67cm.

Swimming Pool (First Floor - Main Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There is a pool platform lift for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do not have handrails.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • This pool can be configured into three separate pools at different heights.
    • Photographs 4 and 5 show the step into the swimming pool.
    • These steps can be raised to allow level into the pool or raised to different height to access into the pool.
    • Photographs 6 and 7 show the two pool pod platform lifts that are available.
    • Photograph 8 shows the pool platform lift.
    • Photographs 10 to 13 show the pool pod chairs.

Swimming Pool (First Floor - Learner Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There is a pool platform lift for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • Photograph 4 shows the ladder entrance to the pool with retractable steps.
    • Photograph 5 shows the ceiling mounted hoist. You are required to bring your own sling for use with this hoist.
    • Photograph 6 shows the pool pod platform lift.

First Floor - Splash Pool

  • This pool is at the rear of the learner pool.
  • There are various activities including a water flume and water slide.
  • There are 15+medium steps with handrails to access the flume and the slide.
  • The steps are not clearly marked.
  • Photographs 8 and 9 show the viewing area to the left of the splash pool.

Fitness Suite (Second Floor)

  • Access to Fitness Suite View
    • The fitness suite is located on the second floor.
    • The fitness suite is 70m (76yd 1ft) from the lift.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are double.
    • The door(s) is/are permanently held open.
    • The opening is 182cm wide.
  • IFI Accredited Fitness Suite View
    • IFI accredited equipment is available.
    • For example: treadmill, upright cycle, recumbent cycle, upper body ergometer, leg curl, leg extension, upper body multi-station and small equipment package.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by Disability Sport NI.
  • Comments View
    • The fitness suite has 140 stations.

Second Floor - Fitness Suite - GP Referrals

  • This small area is located off the main fitness suite.
  • Staff have had in-house training to assist people who have been referred by their GP.
  • A range of equipment is available.

Accessible Changing Room (Second Floor - Fitness Suite - Unisex Changing Village - Left Transfer)

  • There are accessible changing rooms available.
  • The accessible changing room is located on the second floor.
  • The facility is 20m (21yd 2ft) from the lift.
  • The door opens outwards.
  • The width of the door is 100cm (3ft 3in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 265cm x 250cm (8ft 8in x 8ft 2in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 190cm (6ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Comments View
    • The shower also has dropdown rails.
    • The height of the baby change table is 94cm.
    • There is a similar accessible changing room without a baby change table in this area.

Standard Changing Room (Second Floor - Fitness Suite - Unisex Changing Village)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 4m (4yd 1ft) from the lift.
  • The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 55m (60yd 5in) from the fitness suite.
  • The standard changing room(s) surveyed is/are located on the second floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are two similar accessible changing rooms, two similar accessible toilets, a similar accessible shower as in the unisex changing village on the first floor.

Reception (Second Floor - Health and Wellbeing)

  • The desk/counter is 15m (16yd 1ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Second Floor - Health and Wellbeing Suite

  • This area has several treatment rooms run by individual private businesses.
  • Photograph 1 shows one of the treatment rooms.
  • The relaxation area at the rear of the health and wellbeing suite has a jacuzzi pool with 3 clearly marked steps with handrails on both sides leading to it and 6 similar steps leading into it.
  • There is also a sauna and steam room and a relaxation area.

Standard Changing Room (Second Floor - Health and Wellbeing Suite - Dry Changing - Female)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 3m (3yd 10in) from the Health and Wellbeing Suite.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 6m (6yd 1ft) from the treatment rooms.
  • The standard changing room(s) surveyed is/are located off the second floor corridor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There is a similar male changing room adjacent.
    • There are similar female and male standard wet changing rooms adjacent.
    • The female and male dry and wet changing rooms have a similar accessible toilet and accessible shower as in unisex changing village on the first floor.
    • Within the corridor of the health and wellbeing suite there is also a unisex accessible changing room similar to those in the unisex changing village on the first floor.

Third Floor - Viewing Gallery

  • This area is located on the third floor, 10m from the lift.
  • There are flip-down seats.
  • There is a set of 3 and a set of 6 clearly marked medium steps with handrails on both sides leading to further seating.

Toilet with Adaptations (Ground Floor - Dry Changing - Standard Toilets - Female - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of the ground floor foyer - right corridor, in the female and male standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 274cm (4ft 11in x 8ft 12in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 87cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 150cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 93cm.
    • The shelf is not located where it is reachable.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a similar accessible toilet in the male standard toilets in the dry changing area.

Toilet with Adaptations (Ground Floor Foyer - Left and Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located off the ground floor foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 234cm x 233cm (7ft 8in x 7ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 87cm.
    • The lateral transfer space on the right is 115cm.
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 102cm and 146cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 72cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There are similar accessible toilets within the second and third floor corridors.
    • These toilets are left or right transfer.

Toilet with Adaptations (Ground Floor - Dry Changing - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of the ground floor foyer - right corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 256cm (4ft 11in x 8ft 5in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and clinical waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 150cm and 170cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 93cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Toilet with Adaptations (Ground Floor - Café incredABLE - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the right of Café incredABLE.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 184cm x 217cm (6ft x 7ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 112cm and 146cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 92cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Toilet with Adaptations (Ground Floor - Café incredABLE - Parent and Baby Room - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the right of Café incredABLE.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 148cm x 269cm (4ft 10in x 8ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is not a wash basin.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Toilet with Adaptations (First Floor - Unisex Changing Village Female - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 75m (82yd 1in) from the lift.
    • This accessible toilet is located at the rear of the unisex changing village.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 145cm x 320cm (4ft 9in x 10ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 151cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 93cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s) (Ground Floor Foyer)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off the ground floor foyer.
    • The female and male toilets are approximately 8m (8yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • The height of the lowered sinks in the standard female and male toilets is 70cm.
    • There are lowered urinals with handrails to both sides in the male standard toilets.
    • There are similar female and male standard toilets on the third floor corridor.

Standard Toilet(s) (Ground Floor - Dry Changing)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the rear of the ground floor foyer - right corridor.
    • The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • The height of the lowered sinks in the female and male standard toilets is 71cm.
    • There is a lowered urinal with handrails at both sides in the male standard toilet.
    • There are similar standard toilets in the gym unisex changing village.

Standard Toilet(s) (Ground Floor - Café incredABLE)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of Café incredABLE.
    • The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Comments View
    • The height of the lowered sinks in the female and male standard toilets is 71cm.
    • There is a lowered urinal with handrails at both sides in the male standard toilet.

Standard Toilet(s) (First Floor - Unisex Changing Village)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the changing village.
    • The female and male toilets are approximately 135m (147yd 1ft) from the lift.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas around the venue.
  • Comments View
    • The Council provides a range of disability awareness training for staff, including face to face and online options as well as additional sessions on request.