Access Guide
Overview
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About
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- This venue is for theatre performances and workshops.
- Services available in the venue include: theatre performances, pantomimes, and workshops.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Portadown.
- The nearest bus station is Armagh bus station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
- View information on getting here (opens new tab)
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Level 0, 1, and 2 can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- View more information on borrowing or hiring equipment (opens new tab).
- Documents are available in the following formats: large print.
- The website has audio translation services and languages.
As part of the theatre's autism support, a pre-performance tour can be arranged for some shows, there are more relaxed performances with a designated quiet area, there is a visual story on the website, and other sensory materials.
This varies depending on the type of show or performance.
Please contact the theatre for more information. - There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
- There are 3 toilets with adaptations.
- Toilets with adaptations are located on levels 1 and 2.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the standard male and female toilets.
- The male and female toilet facilities are located on levels 1 and 2.
- Parent and baby changing facilities are located within all toilet facilities.
Parking (English Street Car Park)
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Car Park
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- The car park is located off Upper English Street.
- The car park is open air/surface and multi-storey.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 75cm.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 239cm (width) x 483cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 20m from the rear entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is no dropped kerb from the designated Blue Badge parking.
- The Blue Badge parking for the Market Place Theatre is on level 3.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located off Castle Street.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 20+ steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 12cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- There is a push pad at a height of 83cm.
- The width of the opening is 127cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 83cm.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 241cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Entrance (Rear - Accessible Entrance)
- This entrance is located at the top of the car park.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- There is a push pad at a height of 83cm.
- The width of the opening is 127cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 83cm.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The push pad for the automatic doors is at a height of 83cm.
- The width of the opening is 238cm.
- The second set of doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 83cm.
- There is step-free level access as you enter.
Reception (Box Office)
- The reception is located immediately after the main entrance, on the left.
- The distance from the rear - accessible entrance is 20m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television which may affect the ability of someone to lip read.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and high stools.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
- There are rooms available which can be used as gallery spaces and for workshops.
Lift
- The lift surveyed is located in between the main and rear entrances.
- The distance from the accessible entrance is 20m.
- The most accessible route to the lift has step-free level access.
- Level 0, 1, and 2 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 116cm (width) x 201cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, a hearing assistance alarm system, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located in the centre of the building.
- Level 0, 1, and 2 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in Row L.
- Designated seating with limited views is along the sides of the theatre.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit to your side if sitting in central seating.
- There is a hearing assistance loop which is not signed.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are all.
- The cinema offers concessions, relaxed or autism friendly performances and signed performances.
- Assistance dogs are allowed in the auditorium.
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Comments
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- An infrared hearing assistance system is in place.
- Pantomimes have signed performances.
- An infrared hearing assistance system is in place.
Entrance (The 4th Wall)
- This entrance is located off Market Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 145cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The push pad for the automatic doors is at a height of 83cm.
- The width of the opening is 145cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is step-free level access as you enter.
Eating and Drinking (The 4th Wall)
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Location and Service
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- The 4th Wall is located on level 1 and provides a bar service and seating.
- The most accessible route has step-free level access and a lift.
- This area has a bar where drinks can be ordered and numerous seating options.
- Full table service is not available.
- The following are available: drinking straws and takeaway cups.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
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Order and Payment
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- The bar was surveyed.
- The counter is located towards the back of The 4th Wall.
- There is step-free level access to the counter.
- The height of the counter is 120cm.
- There is a lowered section at the counter.
- The height of the lowered section is 86cm.
- The counter has a television and mirrors which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests, sofas, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some seating and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The 4th Wall can also be accessed by using the rear - accessible entrance and taking the lift down one level.
It is on the left as you exit the lift.
Toilet with Adaptations (Level 1 - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the far right as you exit the lift on Level 1.
- The distance from the lift is 15m.
- The most accessible route to the toilet has a lift and step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards automatically via a push pad and has a medium visual contrast.
- The width of the door opening is 97cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 242cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 89cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 91cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 76cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Level 1 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level 1 and to the right as you exit the lift, then right again at the end of the corridor.
- The distance from the lift is 18m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 165cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 82cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a medium visual contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 167cm from the floor.
- The height of the baby change facility when in use is 75cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Level 2 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level 2.
- The distance from the rear - accessible entrance is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards automatically via a push pad and has a high visual contrast.
- The width of the door opening is 96cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 81cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 99cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 89cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 167cm from the floor.
- The height of the baby change facility when in use is 74cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.