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Armoury

Arsenal Football Club - Emirates Stadium, Hornsey Road, Islington, London, N7 7AJ

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Stewards and hospitality staff receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • The assistance dog toilet or toileting area is located on the outer concourse, next to the Ken Friar Bridge.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • To obtain mobility aids please contact the Disability Liaison Team.
  • The club can provide wheelchairs on matchdays either on the day via a steward or beforehand by calling 0207 619 5050.
  • Some stewards are trained in British Sign Language.
  • All home matchday programmes are made available as an audio podcast, the podcast is free of charge. Other formats are available on request.

Getting Here

  • By Road View
    • Supporters are strongly advised not to drive to Emirates Stadium. The ground is situated in a mainly residential area with an extensive Event Day Parking Scheme in operation. Only car owners with resident's permits will be allowed to park on-street in the designated areas and any cars parked illegally will be towed away.
      There are changes to the traffic plans on days when matches are played. This is so the Metropolitan Police Service can safely manage travel to and from the stadium and reduce inconvenience, as far as possible, to people living nearby.
      For more information about these traffic changes then please visit the Islington Council website.
    • There is a car park at the stadium located beneath the ground. This car park is for ticket holders only and all parking bays must be booked in advance.
    • For more information on parking restrictions at the Emirates Stadium please click here (opens new tab).
  • By Bus View
  • By Train View
  • By Underground View
    • The nearest underground station is Arsenal.
    • Arsenal (Piccadilly Line) is the nearest tube station; around 3 minutes walk from the ground. However this station does not have step-free access from the platforms.
      Finsbury Park (Victoria, Piccadilly Lines and Great Northern Rail) and Highbury & Islington (Victoria Line, North London Line and Great Northern Rail) stations are around a 10-minute walk - these should be slightly less crowded. These stations do not have step-free access from the platforms.
      Holloway Road station will be exit-only before and after matches, with pre-match eastbound trains non-stopping. This station does not have step-free access.
    • For more information on Transport for London (TfL) please click here (opens new tab).

Parking

  • Parking View
    • The car park is located beneath the stadium.
    • The car park is accessed via Queensland Road.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier control system is staffed.
    • The car park surface is tarmac.
    • There is step-free access throughout the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 102 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 400cm x 600cm (13ft 1in x 19ft 8in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user unaided.
  • Matchday Information View
    • The following information relates to the parking available on a matchday.
    • There are 102 parking bays in total which are allocated to Blue Badge holders, of which 102 is/are clearly marked.
    • This car park is for home and away supporters.
    • Parking spaces are available on a match-by-match basis.
    • Parking is free for all supporters on match day.
    • There is a steward available for assistance on match days.

Outer Concourse

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 18:00.
  • Sunday 10:00 - 16:00.

Outside Access (The Armoury Entrance)

  • Entrance View
    • This information is for the entrance located on the west side of the stadium, close to Hornsey Road.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 210cm.
    • There is a member of staff available for assistance at this entrance.

Shop (The Armoury)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in the majority of areas.
    • Background music is played.
    • The lighting levels are good.
  • Till(s)/Counter(s) View
    • There is/are 3 till(s)/counter(s) available.
    • There is a/are payment counter(s) and shirt printing counter(s) available.
    • There are two shirt printing counters, one on the rear wall to the right as you enter and the other to the far right of the store.
      Payment counters are located to the far right and at the front of the store.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 30m from the entrance.
    • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • Some of the tills/counters are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is not a hearing assistance system at the till(s)/counter(s).
  • Accessible Fitting Room(s) View
    • There is/are 1 accessible fitting room(s).
    • There is step-free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • The door(s) to the accessible fitting room(s) open(s) towards you (pull).
    • The clear width of the opening is 96cm.
    • The dimensions of the accessible fitting room(s) are 150cm x 140cm.
    • There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.
    • There is a/are wall mounted rail(s).
    • There is not a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
    • There is not a coat hook in the accessible fitting room(s).
    • There is not an emergency alarm in the accessible fitting room(s).
    • There is bench seating available in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 2 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Exit (The Armoury)

  • Exit View
    • This information is for the exit located immediately beyond the payment tills.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 212cm.