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East Stand Hospitality - Club Level

Arsenal Football Club - Emirates Stadium, Hornsey Road, Islington, London, N7 7AJ

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Stewards and hospitality staff receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • The assistance dog toilet or toileting area is located on the outer concourse, next to the Ken Friar Bridge.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • To obtain mobility aids please contact the Disability Liaison Team.
  • The club can provide wheelchairs on matchdays either on the day via a steward or beforehand by calling 0207 619 5050.
  • Some stewards are trained in British Sign Language.
  • All home matchday programmes are made available as an audio podcast, the podcast is free of charge. Other formats are available on request.

Getting Here

  • By Road View
    • Supporters are strongly advised not to drive to Emirates Stadium. The ground is situated in a mainly residential area with an extensive Event Day Parking Scheme in operation. Only car owners with resident's permits will be allowed to park on-street in the designated areas and any cars parked illegally will be towed away.
      There are changes to the traffic plans on days when matches are played. This is so the Metropolitan Police Service can safely manage travel to and from the stadium and reduce inconvenience, as far as possible, to people living nearby.
      For more information about these traffic changes then please visit the Islington Council website.
    • There is a car park at the stadium located beneath the ground. This car park is for ticket holders only and all parking bays must be booked in advance.
    • For more information on parking restrictions at the Emirates Stadium please click here (opens new tab).
  • By Bus View
  • By Train View
  • By Underground View
    • The nearest underground station is Arsenal.
    • Arsenal (Piccadilly Line) is the nearest tube station; around 3 minutes walk from the ground. However this station does not have step-free access from the platforms.
      Finsbury Park (Victoria, Piccadilly Lines and Great Northern Rail) and Highbury & Islington (Victoria Line, North London Line and Great Northern Rail) stations are around a 10-minute walk - these should be slightly less crowded. These stations do not have step-free access from the platforms.
      Holloway Road station will be exit-only before and after matches, with pre-match eastbound trains non-stopping. This station does not have step-free access.
    • For more information on Transport for London (TfL) please click here (opens new tab).

Outer Concourse

Parking

  • Parking View
    • The car park is located beneath the stadium.
    • The car park is accessed via Queensland Road.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier control system is staffed.
    • The car park surface is tarmac.
    • There is step-free access throughout the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 102 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 400cm x 600cm (13ft 1in x 19ft 8in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user unaided.
  • Matchday Information View
    • The following information relates to the parking available on a matchday.
    • There are 102 parking bays in total which are allocated to Blue Badge holders, of which 102 is/are clearly marked.
    • This car park is for home and away supporters.
    • Parking spaces are available on a match-by-match basis.
    • Parking is free for all supporters on match day.
    • There is a steward available for assistance on match days.

Lift (G/H)

  • There is a lift for public use.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1 (Car Park), 0 (Lower Tier), 1 (Club Level), 2 (Executive Boxes) and 3 (Upper Tier).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 120cm x 230cm (3ft 11in x 7ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lift (J/K)

  • There is a lift for public use.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1 (Car Park), 0 (Lower Tier), 1 (Club Level), 2 (Executive Boxes) and 3 (Upper Tier).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 150cm x 280cm (4ft 11in x 9ft 2in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Outside Access (East Stand Hospitality Entrance - Car Park Level)

  • Entrance View
    • This information is for the entrance located on the car park level (-1) of the East Stand.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the left and right as you face the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There are security barriers located immediately beyond the entrance.
    • There are 3 barriers with a width of 46cm.
    • These barriers have ticket readers at a height of 103cm.
    • There are also 2 wider barriers with a width of 118cm.
    • These barriers have a ticket reader at a height of 83cm.

Reception (East Stand Hospitality Reception - Car Park Level)

  • Reception View
    • The reception point is located ahead as you enter the East Stand hospitality entrance (car park level).
    • The reception point is approximately 5m (5yd 1ft) from the East Stand hospitality entrance (car park level).
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is not at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is tiles.

Outside Access (East Stand Hospitality Entrance - Podium Level)

  • Entrance View
    • This information is for the entrance located on the Podium level (0) of the East Stand.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • There are security barriers located immediately beyond the entrance.
    • There are 5 barriers with a width of 46cm.
    • These barriers have ticket readers at a height of 103cm.
    • There are also 2 wider barriers with a width of 187cm.
    • These barriers have a ticket reader at a height of 93cm.

Reception (East Stand Hospitality Reception - Podium Level)

  • Reception View
    • The reception point is located ahead as you enter the East Stand hospitality entrance (Podium level).
    • The reception point is approximately 7m (7yd 1ft) from the East Stand hospitality entrance (Podium level).
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet and tiles.

Other Floors (East Stand Hospitality)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you enter the East Stand hospitality entrance (Podium level).
    • The stairs are approximately 12m from the East Stand hospitality entrance (Podium level).
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Car Park (-1), Podium Level (0), Club Level (1) and Box Level (2).
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are good.

Escalator(s) (East Stand Hospitality)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located to the left as you enter the East Stand hospitality entrance (Podium level).
    • The escalator(s) is/are clearly visible from the entrance.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are Podium Level (0) and Club Level (1).
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are good.

Lift (East Stand Hospitality)

  • There is a lift for public use.
  • The lift is located to the left as you enter either the East Stand hospitality entrance (car park level) or the East Stand hospitality entrance (Podium level).
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Car Park Level (-1), Podium Level (0), Club Level (1) and Box Level (2).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 129cm (4ft 3in).
  • The dimensions of the lift are 156cm x 240cm (5ft 1in x 7ft 10in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.
  • There is a/are similar lift(s) available.

Getting Around (Club Level)

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and tiles.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs, escalator and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Reception (Woolwich Reception - Club Level)

  • Reception View
    • The reception point is located to the left as you exit the lift on Club Level.
    • The reception point is approximately 7m (7yd 1ft) from the lift.
    • The reception area/desk is clearly visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are varied.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is tiles.

Hospitality (Woolwich Restaurant - Club Level)

  • The restaurant is located on the Club Level (1) of the East Stand.
  • There is step-free access to this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet and tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
  • There is a bar/service counter.
  • The height of the bar or service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is not a clear knee recess beneath the lowered section of the counter.
  • The clear floor space beneath tables in the room(s) ranges between 74cm and 105cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.
  • Comments View
    • There are plastic/takeaway cups and cutlery available.
    • There are drinking straws available.
    • There are hand held menus available.

Hospitality (WM Club - W - Club Level)

  • The restaurant is located on the Club Level (1) of the East Stand.
  • There is step-free access to this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet and tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) ranges between 34cm and 70cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.
  • Comments View
    • There are no service counters within the W Club.
    • The double doors leading into the restaurant are permanently held open.
    • There are plastic/takeaway cups and cutlery available.
    • There are drinking straws available.
    • There are hand held menus available.
    • There is a cloakroom within the W Club.
    • The counter within the cloakroom is at a height of 125cm.

Hospitality (WM Club - M - Club Level)

  • The restaurant is located on the Club Level (1) of the East Stand.
  • There is step-free access to this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are low.
  • The clear floor space beneath tables in the room(s) is 70cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.
  • Comments View
    • There are no service counters within the M Club.
    • The double doors leading into the restaurant are permanently held open.
    • There are plastic/takeaway cups and cutlery available.
    • There are drinking straws available.
    • There are hand held menus available.

Access to Seating - East Stand Hospitality (Club Level)

  • Supporters located in the Woolwich Restaurant and WM Club will access their seats via Blocks 60-65.
  • Each block has a set of double doors leading to the seating.
  • These doors open towards you and have an opening width of 105cm.
  • There is level access to a row of seating between rows 6 and 7.
  • Beyond this row of seating there are between 2-12 steps leading down to the rest of the seats.
  • The steps are clearly marked and have a height of 18cm.

Designated Seating Area(s) (Hospitality - Club Level)

  • Seating Area 1 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is South East Corner (Legends) - Blocks 67, 68 and 69.
    • There is step-free access to the designated seating area.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from the seating area is good.
    • The number of spaces for wheelchair users varies (dependent on match/event).
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.
  • Seating Area 2 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is North East Corner (Champions) - Blocks 78, 79 and 80.
    • There is step-free access to the designated seating area.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from this seating area is good.
    • The number of spaces for wheelchair users varies (dependent on match/event).
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward for this seating area to provide assistance.
    • There is an accessible toilet close to the seating area.
  • Seating Area 3 View
    • This information is for the designated seating area located in the middle tier.
    • The name of the designated seating area is South West Corner (Emirates) - Blocks 56, 57 and 58.
    • There is step-free access to the designated seating area.
    • The designated seating area(s) is/are not clearly marked/signed.
    • The view from this seating area is good.
    • The number of spaces for wheelchair users varies (dependent on match/event).
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward for this seating area to provide assistance.
    • There is an accessible toilet close to the seating area.

Accessible Toilet(s) (Woolwich Restaurant - Legends Bar)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the Club Level (1) of the East Stand, between the Woolwich Restaurant and Legends Bar.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The dimensions of the accessible toilet are 170cm x 270cm (5ft 7in x 8ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 101cm (3ft 4in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 116cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 106cm (3ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Woolwich Restaurant - Legends Bar)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the Club Level (1) of the East Stand, between the Woolwich Restaurant and Legends Bar.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Accessible Toilet(s) (Woolwich Restaurant - Emirates Lounge)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the Club Level (1) of the East Stand, between the Woolwich Restaurant and the Emirates Lounge.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The dimensions of the accessible toilet are 170cm x 270cm (5ft 7in x 8ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 116cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Woolwich Restaurant - Emirates Lounge)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the Club Level (1) of the East Stand, between the Woolwich Restaurant and Emirates Lounge.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.