You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a gift shop, café and meeting rooms.
• Services / facilities within the grounds include an open farm, children's play area, picnic area, maze, mini golf, mini ride-on tractors, soft play, book nook, creative play area, aRTie the Aldingbourne Express, woodland walk, indoor slide and cafe.
  For full details of events please visit the website.?.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Barnham.

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• Comments View
  • The address for SatNavs is:
  • Aldingbourne Country Centre
  • Blackmill Lane
  • Norton
  • Chichester
  • West Sussex
  • PO18 0JP.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 400cm (8ft 2in x 13ft 1in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac and block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front left of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 11m (12yd 1in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the background sometimes.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are adjustable.

You are on Gift Shop. Skip to the next section.

Gift Shop

• The gift shop is located to the left of the lift on the ground floor.
• The counter is 80cm high.
• There is a hearing loop in the gift shop.

You are on Other Floors (Reception). Skip to the next section.

Other Floors (Reception)

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Other Floors (Emergency Stairs). Skip to the next section.

Other Floors (Emergency Stairs)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • The 2nd floor is for staff only.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the gift shop, beyond the reception area.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 115cm x 140cm (3ft 9in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located on the first floor.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the lift.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are outside seating areas located on both side of the café.

You are on Entrance (Rear Patio Area and Farm). Skip to the next section.

Entrance (Rear Patio Area and Farm)

• This information is for the entrance located to the rear of the café on the first floor.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Open Farm. Skip to the next section.

Open Farm

• The surface of pathways leading down to the farm and around it are wooden, block paved, tarmac and loose gravel.
• There are a number of wooden gates around the farm that are staffed, who are available to assist you if required.
• The gates have opening widths of 80-100cm.
• At the gates you will be asked to show your wrist band.
• There are sanitising hand washing facilities located at the start of the farm.
• The sinks are 76cm high.
• There is liquid soap attached to the rear of the sinks.
• The taps are push down.
• There are paper towels to the right of sinks.
• There are various animals for people to feed, hold and stroke.
• These include; goats, Shetland ponies, donkeys, alpacas, turkeys, guinea pigs', ducks, chickens, pigs and peacocks.

You are on Maze. Skip to the next section.

Maze

• There is a mini maze with a fort entrance.
• The pathways around the maze vary in width from 80-100cm.
• The pathways around the maze are made of grass, gravel and soil which can get muddy.

You are on Children's Play and Picnic Area. Skip to the next section.

Children's Play and Picnic Area

• The play and picnic area has several seating areas.
• The grass surface can get muddy depending on the weather.
• Climbing frames and a train are available.

You are on Soft Play and Creative & Water Play Area. Skip to the next section.

Soft Play and Creative & Water Play Area

• The sand and water play area are to the right of the children's play area and picnic area.
• There are signposts throughout the country centre to help you find your way around.
• The pathway leading to the entrance is paved and has a slight slope.
• The entrance door opens towards you (pull) to a width of 81cm.
• Once inside there are various creative and water activities located outside within the garden area.
• There is a seating area.
• There are various sand and water activities located outside withn the garden area.

You are on Outdoor Activities. Skip to the next section.

Outdoor Activities

• The Mini go kart track is shown in photographs 1 and 2.
• Mini crazy golf is shown in photographs 3, 4 and 5.
• The Friends Garden and Plant Nursery is shown in photographs 6, 7, 8, 9, 10 and 11.
• The surface of the pathways around these areas vary from concrete, block paving and wood chip.

You are on Woodland Trail. Skip to the next section.

Woodland Trail

• The woodland trail is a short figure of 8 loop.
• There is a slight, permanent slope to access the gate, on the left as you face the entrance.
• There is also kerbed access that the slope overcomes.
• The paths are level and wheelchair accessible.
• There are swings and other climbing apparatus available within the woodland.
• There are also other features such as a pond and a bothy hut.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the rear of the reception desk.
  • The facility is approximately 22m (24yd 2in) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The door is not push pad activated.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 270cm x 341cm (8ft 10in x 11ft 2in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 70cm (2ft 4in).
  • The transfer space on the right as you face the toilet is 138cm (4ft 6in).
  • Wall mounted grab rails are not available for the toilet.
  • Drop down rails are not provided for the toilet.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are not available at the wash basin.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
  • It is a push button style alarm.
• Comments View
  • There are handrails on both sides of the toilet (Photograph 4).

You are on Toilet with Adaptations (Café). Skip to the next section.

Toilet with Adaptations (Café)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the first floor lift.
  • The accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 154cm x 160cm (5ft 1in x 5ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Café). Skip to the next section.

Standard Toilet(s) (Café)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor to the rear of the café.
  • The shared toilet(s) is/are approximately 15m (16yd 1ft) from the first floor lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Parent and Baby Room (Reception). Skip to the next section.

Parent and Baby Room (Reception)

• There is a parent and baby room for public use.
• The parent and baby room is located to the rear of the reception desk.
• The parent and baby room is approximately 15m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear of the reception desk.
  • The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Toilet with Adaptations (Soft Play). Skip to the next section.

Toilet with Adaptations (Soft Play)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the soft play entrance.
  • The accessible toilet is located immediately beyond the entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 240cm x 230cm (7ft 10in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 178cm (5ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 170cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Soft Play). Skip to the next section.

Standard Toilet(s) (Soft Play)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the right beyond the soft play entrance.
  • The shared toilet(s) is/are approximately 7m (7yd 1ft) from the soft play entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 100cm (3ft 3in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located within the woodland walk or the grass verge of the car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.