You are on Introduction. Skip to the next section.

Introduction

• The station is located on the West Coastway line between Brighton and Portsmouth with four trains per hour to London Victoria via Horsham.

You are on Assisted Travel Information. Skip to the next section.

Assisted Travel Information

• If you are travelling at short notice, require more individual support or need help filling in your form, please call us on 0800 138 1016 (your information may be recorded).
  
• If you are booking a journey for the first time in a while and would like to talk it through with someone, please call our Assisted travel team.
  
• Our Assisted Rail Travel helpline is open 24 hours a day, except on Christmas Day.
  
• Our Accessible Travel Policy documents are available here in alternative formats including audio and large print versions.
  
• Printed copies of our Making Rail Accessible document will shortly be available from all staffed stations across our network.

You are on Opening Hours (Ticket Office). Skip to the next section.

Opening Hours (Ticket Office)

• For information about the opening hours please click here.

You are on Opening Hours (Station). Skip to the next section.

Opening Hours (Station)

• The station is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located off Yapton Road, to the right as you face the station.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 386cm x 360cm (12ft 8in x 11ft 10in).
  • The nearest Blue Badge bay is 35m (38yd 10in) from the Yapton Road entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the Yapton Road entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located off Yapton Road outside the station entrance.

You are on Outside Access (Yapton Road entrance). Skip to the next section.

Outside Access (Yapton Road entrance)

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• Entrance View
  • This information is for the entrance located at the front of the ticket office on Yapton Road.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 2m (2yd 7in) from the entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 08/02/2023.
• The hearing assistance system was working at the time of testing.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

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• Comments View
  • The ticket office reception desk is height adjustable. Controls for the desk are located on the outer edge of the desk.

You are on Ticket Barriers. Skip to the next section.

Ticket Barriers

• The ticket barriers are located ahead as you enter from the main entrance and to the left of the ticket counter/information desk.
  
• The standard ticket barriers open automatically away from you and have an opening width of 62cm.
  
• The wide ticket barriers open automatically away from you and have an opening width of 106cm. The wide ticket barriers are suitable for wheelchair users and passengers with pushchairs.
  
• There is a member of staff available at the ticket barriers for any assistance needs or queries.

You are on Level Change (Subway Ticket Office to Platforms 1, 2 and 3). Skip to the next section.

Level Change (Subway Ticket Office to Platforms 1, 2 and 3)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the ticket office, leading to all platforms.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 4 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The office to obtain help is 2m (2yd 7in) from the Yapton Road entrance.
• This office is located just beyond the Yapton Road entrance.
• There is a ticket office.
• The ticket office is located just beyond the Yapton Road entrance.
• The ticket office is 2m (2yd 7in) from the Yapton Road entrance.
• The train companies operating from within this station are Southern Railway.
• The train companies that operate within this station include:.
• Please click here for access information for Southern Railway.
• There is a taxi rank at the station.
• The taxi rank is 10m (10yd 2ft) from the Yapton Road entrance.
• Shops and services within the station include Café, waiting rooms.
• All key concourse shops and services have level access.
• There are 3 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1, 2 and 3.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1, 2 and 3.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • Accessible toilets are not located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, ask a member of staff.

You are on Eating and Drinking (Coffee Shop Platforms 1 and 2). Skip to the next section.

Eating and Drinking (Coffee Shop Platforms 1 and 2)

• The following information is for the café.
• The café is located on Platforms 1 and 2.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the Coffee Shop entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are not available.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Waiting Room Platforms 1 and 2. Skip to the next section.

Waiting Room Platforms 1 and 2

• The waiting room is located between Platforms 1 and 2.
  It is accessed via a single door which is easy to open. The clear door width is 82cm and opens away from you.
  There are seats with arm rests within the waiting room.

You are on Coffee Shop Platform 3. Skip to the next section.

Coffee Shop Platform 3

• There is a Coffee Shop counter window located on platform 3. The height of the counter is 90cm.
  The Coffee Shop serves hot and cold snacks and drinks.

You are on Waiting Room Platform 3. Skip to the next section.

Waiting Room Platform 3

• The waiting room is located on Platform 3. It is accessed via a single door which is easy to open. The clear door width is 82cm and the door opens away from you.
  There are seats with armrests within the waiting room.

You are on Accessible Toilet (Platform 3 - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Platform 3 - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 48m (52yd 1ft) from the Yapton Road entrance.
  • This accessible toilet is located on Platform 3.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 180cm x 240cm (5ft 11in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 80cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 97cm (3ft 2in).

You are on Standard Toilet(s) (Platforms 1 and 2). Skip to the next section.

Standard Toilet(s) (Platforms 1 and 2)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located between Platforms 1 and 2.
  • The female and male toilets are approximately 90m (98yd 1ft) from the Yapton Road entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Standard Toilet(s) (Platform 3). Skip to the next section.

Standard Toilet(s) (Platform 3)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on Platform 3.
  • The female and male toilets are approximately 43m (47yd 1in) from the Yapton Road entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.