Access Guide
Location
- The venue is situated outside the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- There is not a road to cross between the car park and the entrance.
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Comments
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- The car park is 3m from the venue's entrance.
- The convenient dropoff point is located next to the Ford Road entrance
- The car park is situated off Ford Road next to Platform 1.
Outside Access (Ford Road)
- There is level access into the venue.
- The main doors open (no doors).
Reception (Ticket Office)
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The entrance to the ticket office from the car park is via 3 deep steps with no handrails. An alternative entrance with level access is via Platform 1.
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Opening Times
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- Monday 06:30 - 13:05.
- Tuesday 06:30 - 13:05.
- Wednesday 06:30 - 13:05.
- Thursday 06:30 - 13:05.
- Friday 06:30 - 13:05.
- Saturday 06:30 - 13:05.
- Sunday Closed.
Inside Access
- There is level access to the service.
- Lighting levels are low.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- The train companies operating from within this station are Southern Railway.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
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Comments
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- Platforms 1 & 2 are accessible to a wheelchair user.
Train Station Platform (1)
- There is no level access to the platform(s).
- There is a ramp/slope to access the service.
- The ramp is moderate.
- The ramp is permanent.
- The ramp/slope is located on Ford Road
- The width of the ramp/slope is 140cm.
Level Change (1)
- There is a ramp or slope to access this service.
- The ramp or slope is located on Ford Road.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 140cm (4ft 7in).
Train Station Platform (2)
- There is no level access to the platform(s).
- There is a ramp/slope to access the service.
- The ramp is moderate.
- The ramp is permanent.
- The ramp/slope is located on Station Road
- The width of the ramp/slope is 140cm.
Level Change (2)
- There is a ramp or slope to access this service.
- The ramp or slope is located on Station Road.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 140cm (4ft 7in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on platform 1.
- The female toilets are 24m (26yd) from the platform 1 entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located on platform 1.
- The male toilets are 47m (51yd) from the platform 1 entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are medium.
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Comments
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- The toilets are open between 06:00 & 13:00 every day.
Level Change (Male Toilets)
- There are steps to access this area / service.
- The steps are located at the toilet entrance.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.