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Location

• The venue is situated outside the centre of the town or city.
• The venue is not situated on a road which has a steep gradient.

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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

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Opening Hours

• For information about the opening hours please click here.

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Parking

• The venue does have its own car park.
• Parking is free for all users.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• There is not a road to cross between the car park and the entrance.

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• Comments View
  • The car park is 3m from the venue's entrance.
  • The convenient dropoff point is located next to the Ford Road entrance
  • The car park is situated off Ford Road next to Platform 1.

You are on Outside Access (Ford Road). Skip to the next section.

Outside Access (Ford Road)

• There is level access into the venue.
• The main doors open (no doors).

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Reception (Ticket Office)

• There is level access to reception from the entrance.
• The reception desk is medium height.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • The entrance to the ticket office from the car park is via 3 deep steps with no handrails. An alternative entrance with level access is via Platform 1.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Lighting levels are low.

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Train Station

• The station is not staffed.
• There is not an office to obtain help.
• The train companies operating from within this station are Southern Railway.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
• Comments View
  • Platforms 1 & 2 are accessible to a wheelchair user.

You are on Train Station Platform (1). Skip to the next section.

Train Station Platform (1)

• There is no level access to the platform(s).
• There is a ramp/slope to access the service.
• The ramp is moderate.
• The ramp is permanent.
• The ramp/slope is located on Ford Road
• The width of the ramp/slope is 140cm.

You are on Level Change (1). Skip to the next section.

Level Change (1)

• There is a ramp or slope to access this service.
• The ramp or slope is located on Ford Road.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 140cm (4ft 7in).

You are on Train Station Platform (2). Skip to the next section.

Train Station Platform (2)

• There is no level access to the platform(s).
• There is a ramp/slope to access the service.
• The ramp is moderate.
• The ramp is permanent.
• The ramp/slope is located on Station Road
• The width of the ramp/slope is 140cm.

You are on Level Change (2). Skip to the next section.

Level Change (2)

• There is a ramp or slope to access this service.
• The ramp or slope is located on Station Road.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 140cm (4ft 7in).

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on platform 1.
  • The female toilets are 24m (26yd) from the platform 1 entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on platform 1.
  • The male toilets are 47m (51yd) from the platform 1 entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are medium.
• Comments View
  • The toilets are open between 06:00 & 13:00 every day.

You are on Level Change (Male Toilets). Skip to the next section.

Level Change (Male Toilets)

• There are steps to access this area / service.
• The steps are located at the toilet entrance.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

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Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.