Skip to main content

Labour Ward

St Peter's Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • St Peter’s Hospital is located between Woking and Chertsey, approximately 1.5 miles away from junction 11 of the M25.
      From junction 11 follow the A317 west until you reach a roundabout from where the hospital is signposted.
    • The hospital has a couple of onsite car parks all of which are chargeable, including for Blue Badge holders. However, there are free 20 minute pickup and drop off points at the front of the hospital.
      Parking charges are as follows:
      First 20 minutes free for drop off.
      Up to 2 hours £3.50.
      2 to 3 hours £4.00.
      3 to 4 hours £5.00.
      4 to 5 hours £6.00.
      5 to 6 hours £7.00.
      6 to 24 hours £8.00.
      Up to one week £20.00.
      For Blue Badge holders who may find it easier to pre-purchase parking tickets, the hospital offers the facility for to purchase up to six 2 hour tickets in advance, at £3.50 each.
      This can be done through the Travel Plan Office at St Peter’s Hospital or from the Cashier’s Office at Ashford Hospital.
      For those with mobility issues who find it difficult to reach clinics or wards, porters can be pre-booked to help you on arrival. Please call 01932 722 036 two days in advance and one of the team will make sure they are on hand to greet you when you arrive.
      *Parking concessions*. For some patients visiting the hospitals regularly car parking costs can be a burden. The hospital therefore offer the following concessions which are applicable at both of the hospital sites:
      Frequent visitors weekly parking permit - £20.00.
      Patients attending Haematology/Oncology Day units - free for period of treatment.
      Patients attending long term cardiac rehabilitation clinics - free for period of treatment.
      Parents attending the Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital three weekly permit - £20.00.
  • By Bus View
    • There are regular bus services to St Peter’s Hospital from Woking, Staines and other surrounding areas. There is also a hopper shuttle bus which runs between Ashford and St Peter's hospital sites Monday to Friday only, and is freely available to all staff, patients and visitors.
      Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
  • By Train View
    • The nearest train stations to the hospital are in Chertsey (approximately 1.8km away) or Woking (approximately 7.1km away). Both stations are on the main bus routes.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the main hospital building, to the right as you enter the Outpatients level 2 main entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01932 723 553.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at major junctions throughout the hospital corridors.
  • Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
  • BSL interpreters can be provided on request.
  • Additional hospital services link (new tab) - click here.
  • Comments View
    • PALS can be contacted from any internal hospital phone by dialling 3553.

Hospital Parking (8 Blanche Heriot)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right when facing the Abbey Wing entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 590cm (15ft 9in x 19ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and throughout the car park.
    • Payment signs are located outside the hospital entrance.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 47m (51yd 1ft) from the Abbey Wing entrance.

Hospital Parking (Abbey Wing Upper Level)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Abbey Wing entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 480cm (12ft 6in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located outside the Abbey Wing entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 16m (17yd 1ft) from the Abbey Wing entrance.

Getting To (Labour Ward)

  • Labour Ward is/are located on Level 3 of the Abbey Wing Building.
  • Access to Labour Ward is via the Abbey Wing Building main entrance.
  • From the lift, turn left and the entrance is in front of you.
  • There is step free access to Labour Ward.
  • Labour Ward is approximately 3m from the lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Abbey Wing Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 175cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 174cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • Level access to this entrance is by vehicle only.
    • Pedestrian access is via slopes or steps from the lower level.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located on the right after entering the Abbey Wing entrance.
  • The lift is approximately 14m (15yd 11in) from the Abbey Wing entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 160cm x 230cm (5ft 3in x 7ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls are over 130cm from floor level.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Outside Access (Ward Entrance)

  • This information is for the entrance located on Level 3 of the Abbey Wing.
  • There is level access into the venue.
  • Level access is via lift.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).

Reception

  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Opening Times (Visiting Hours)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Tuesday 18:00 - 20:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Thursday 18:00 - 20:00.
  • Friday 14:00 - 16:00.
  • Friday 18:00 - 20:00.
  • Saturday 14:00 - 16:00.
  • Saturday 18:00 - 20:00.
  • Sunday 14:00 - 16:00.
  • Sunday 18:00 - 20:00.

Ward

  • There is level access in the ward.
  • The ward is female.
  • The ward is single sex.
  • There is/are 2 bay(s) available.
  • There is/are 10 side room(s) available.
  • The area/room/bay surveyed was Daisy Room.
  • There is a/are door(s) to the area/room/bay.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 105cm (3ft 5in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre around the bed(s)/between beds.
  • The bed(s) is/are adjustable.
  • The bed(s) has/have bedside storage.
  • Bedside services available include; televisions, telephones, radios, the internet, text messaging, games and hospital information.
  • These services are chargeable.
  • There is not an accessible toilet for visitors to use on the ward.
  • There is not an accessible toilet for visitors to use outside the ward.
  • There is not a standard toilet for visitors to use on the ward.
  • There is not a standard toilet for visitors to use outside the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial, Braille and tactile signage on or near the toilet door.
    • This accessible toilet is located on the main ward corridor.
    • This accessible toilet is approximately 18m (19yd 2ft) from the ward entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 185cm x 200cm (6ft 1in x 6ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • Location and access View
    • The bathroom is female.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 16m (17yd 1ft) from the ward entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the bathroom are 160cm x 220cm (5ft 3in x 7ft 3in).
    • The bathroom has a non slip floor.
    • There is not a functional emergency alarm available.
    • No emergency alarm is fitted in the bathroom.
    • Disposal facilities are not available.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 74cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap for the wash basin.
    • There are not mirrors in the accessible bathroom.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is lever.
    • The shower seat is shower chair.
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Accessible bathroom facilities are also located within the side rooms.

Standard Toilet(s)

Standard Bathroom

  • The bathroom surveyed is female.
  • The standard bathroom is 8m (8yd 2ft) from the ward entrance.
  • There is level access from an accessible entrance.
  • Lighting levels are bright.
  • The facilities available in the standard bathroom include a toilet, a shower and a sink.

Related Access Guides