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Doug Ellis Stand Hospitality - Level 1 (Executive Boxes)

Aston Villa Football Club - Villa Park, Trinity Road, Birmingham, B6 6HE

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Access Guide

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Contact Details

Getting Here

  • By Road View
    • Villa Park is located to the north of Birmingham City centre, just off Trinity Road and Witton Lane.
      The postcode for the stadium is B6 6HE.
    • On non-matchdays there is parking available in front of the North Stand.
      On matchdays the nearest parking to the stadium includes; Villa Village, North Stand, Holte End, Yew Tree School, Majestic and the visiting supporters car park.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The main 2 bus routes servicing Villa Park are the No.7 and No.11.
      In addition, services 65 and 67 also operate within walking distance of Villa Park.
      Please check the timetables ahead of matches for up to date information.
      Aston Villa also operates a Villa Special bus service from Tamworth on weekend matchdays.
  • By Train View

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.

Parking

Outer Concourse and Walkways

Outside Access (Executive Box Reception - Step-free)

  • Entrance View
    • This information is for the entrance located on Witton Lane.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'EXECUTIVE BOXES'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Outside Access (Executive Boxes Reception - Stepped)

  • Entrance View
    • This information is for the entrance located on Witton Lane.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'EXECUTIVE BOXES'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Executive Boxes)

  • Reception View
    • The reception point is located ahead as you enter.
    • The reception point is approximately 3m (3yd 10in) from the Executive Boxes Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is tiles.
  • Reception Seating Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • There is a 110cm high ticket reader at the reception.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead as you enter.
    • The stairs are approximately 5m from the Executive Boxes Entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the first floor.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located opposite reception.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 2m (2yd 7in) from the Executive Boxes Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The lift control heights range between 130cm and 145cm.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are moderate to good.

Getting Around (Level 1)

  • Access View
    • There is step-free access throughout the first floor.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is laminate and vinyl.
    • There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in all areas.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Executive Boxes (Level 1 - External Pitch View Seating)

  • The boxes are located on level 1, to the left and right as you exit the lift.
  • There are 34 boxes in this hospitality area.
  • The box surveyed was 25.
  • The other boxes in this stand/area have a similar layout.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of 75cm+ for access to the pitch viewing area.
  • There is step-free access to the pitch viewing area from the box.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • There is no designated space available, however seating can be removed to create space for a wheelchair user.
    There is level access to the back row of seating.
    From here, there are 2 steps leading down to the rest of the seating (front row).
  • The box can be hired for functions and meetings on non matchdays.

Executive Boxes (Level 1 - External Pitch View Seating - Double)

  • The boxes are located on level 1, to the left and right and right as you exit the lift.
  • There are 34 boxes in this hospitality area.
  • The box surveyed was 24.
  • Some of the other boxes in this stand/area have a different layout.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single, heavy, manual door with an opening width of 75cm+ for access to the pitch viewing area.
  • There is step-free access to the pitch viewing area from the box.
  • There is not designated seating for wheelchair users in the pitch viewing area.
  • There is no designated space available, however seating can be removed to create space for a wheelchair user.
    There is level access to the back row of seating.
    From here, there are 2 steps leading down to the rest of the seating (front row).
  • The box can be hired for functions and meetings on non matchdays.

Executive Boxes (Level 1 - Internal Pitch View Seating)

  • The boxes are located on level 1, to the right as you exit the lift.
  • There are 34 boxes in this hospitality area.
  • The box surveyed was 7.
  • The other boxes in this stand/area have a similar layout.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 76cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is no designated seating within the box.
    There is a 30cm step leading down to the seats.
  • The box can be hired for functions and meetings on non matchdays.

Executive Boxes (Level 1 - Internal Pitch View Seating - Double)

  • The boxes are located on level 1, to the right as you exit the lift.
  • There are 34 boxes in this hospitality area.
  • The box surveyed was 9.
  • Some of the other boxes in this stand/area have a different layout.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is no designated seating within the box.
    There is a 30cm step leading down to the seats.
  • The box can be hired for functions and meetings on non matchdays.

Eating and Drinking (Corridor Bars)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on level 1 of the main/executive boxes corridor, opposite boxes 10-12 and 19-22.
    • There is step-free access to the bar.
  • Service and Menus View
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Drinking straws are available.
    • Background music is only played at certain times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 104cm.
    • The height of the lowered section at the counter is 79cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is tiles.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The surface height of the lowest table is 51cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables and high tables.
    • The type of flooring in this area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.

Matchday Betting

  • There is a 111cm high betting counter located at the far right hand side of the main/executive boxes corridor.

Accessible Toilet(s) (Level 1 - Opposite Box 23)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on level 1 on the main/executive boxes corridor, opposite box 23.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 170cm x 245cm (5ft 7in x 8ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 104cm (3ft 5in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 102cm and 163cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • The contrast between the towel dispenser and the wall is good.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 86cm.

Standard Toilet(s) (Level 1 - Opposite Box 25)

  • Toilet Facilities View
    • The female and male toilets are located on level 1 of the main/executive boxes corridor, opposite box 25.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • There are additional ambulant cubicles with differing rail configurations.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.
    • There are similar standard toilet facilities located opposite box 10.