Skip to main content

North Stand - Upper Tier

Aston Villa Football Club - Villa Park, Trinity Road, Birmingham, B6 6HE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Contact Details

Getting Here

  • By Road View
    • Villa Park is located to the north of Birmingham City centre, just off Trinity Road and Witton Lane.
      The postcode for the stadium is B6 6HE.
    • On non-matchdays there is parking available in front of the North Stand.
      On matchdays the nearest parking to the stadium includes; Villa Village, North Stand, Holte End, Yew Tree School, Majestic and the visiting supporters car park.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The main 2 bus routes servicing Villa Park are the No.7 and No.11.
      In addition, services 65 and 67 also operate within walking distance of Villa Park.
      Please check the timetables ahead of matches for up to date information.
      Aston Villa also operates a Villa Special bus service from Tamworth on weekend matchdays.
  • By Train View

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.

Parking

Outer Concourse and Walkways

Turnstile(s)

  • Turnstile(s) View
    • This information is for the turnstile(s) located at the front of the North Stand.
    • The turnstile(s) used to access the stand is/are 74-79.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • The turnstile(s) surveyed was/were 76.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 48cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 105cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using North Stand - Reception Entrance.
  • Access to the Stand Concourse View
    • There is stepped access from the turnstile(s), to the stand concourse.
    • There is/are 44 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (North Stand Reception Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the North Stand.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 90cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a member of staff available for assistance at this entrance.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is approximately 5m (5yd 1ft) from the entrance.
  • The lift is a standard lift.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • The floors which are accessible by this lift are G,1,2,3,4.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 140cm x 110cm (4ft 7in x 3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Stand

  • Stand View
    • This stand is for home supporters.
    • This stand does not have a dedicated access point for wheelchair users.
    • The stand can be accessed via an alternative access point.
    • The name of the alternative access point is North Stand - Reception Entrance.
    • There are not designated spaces for wheelchair users within this stand.
    • There is no specific seating area for ambulant supporters so please contact the club for more info.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is concrete.
    • Clear directional signage is provided in the concourse area(s).
    • Background music/noise is played in the concourse area(s).
    • The concourse area(s) is/are congested on matchdays during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is good.
    • Lighting levels in the concourse area(s) are good.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • Headsets are collected from the ticket office.
    • There is not a deposit charge for the use of headsets.
  • Access to the Stand Seating View
    • There is stepped access from the concourse to stand seating.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a lift for access to stand seating.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is not an/are not accessible toilet(s) available within the stand.
    • There are standard toilets available within the stand.
    • There are not ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.

Food and Drink (North Stand - Upper Tier)

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm) and high (110cm+).
  • There is not a lowered section at the food and drink counter(s).
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.

Step(s) (Additional Food and Drink)

  • There is a/are step(s) located along the concourse.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.