Skip to main content

Trinity Road Stand Hospitality - Level 0 (Reception)

Aston Villa Football Club - Villa Park, Trinity Road, Birmingham, B6 6HE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Contact Details

Getting Here

  • By Road View
    • Villa Park is located to the north of Birmingham City centre, just off Trinity Road and Witton Lane.
      The postcode for the stadium is B6 6HE.
    • On non-matchdays there is parking available in front of the North Stand.
      On matchdays the nearest parking to the stadium includes; Villa Village, North Stand, Holte End, Yew Tree School, Majestic and the visiting supporters car park.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The main 2 bus routes servicing Villa Park are the No.7 and No.11.
      In addition, services 65 and 67 also operate within walking distance of Villa Park.
      Please check the timetables ahead of matches for up to date information.
      Aston Villa also operates a Villa Special bus service from Tamworth on weekend matchdays.
  • By Train View

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.

Parking

Outer Concourse and Walkways

Outside Access (Trinity Road Stand Hospitality Reception)

  • Entrance View
    • This information is for the entrance located on Trinity Road.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Trinity Road Reception'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 200cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • Reception View
    • The reception point is located ahead as you enter.
    • The reception point is approximately 3m (3yd 10in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is vinyl.
  • Reception Seating Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • There is a 110cm high ticket reader located at this reception.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead and to the right as you enter.
    • The stairs are approximately 10m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 0, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located ahead and to the left as you enter.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1 and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 120cm x 145cm (3ft 11in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • There is a/are similar lift(s) available.