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Villa Store

Aston Villa Football Club, Villa Park, Trinity Road, Birmingham, B6 6HE

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Access Guide

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Contact Details

Travel and Transport

  • By Road View
    • The M6 and A38 Motorways interchange at Junction 6 (M6), where you should exit and follow the signs for the Villa Park. Villa park can be accessed by Trinity Road or Witton Lane.
  • By Train View
    • Villa Park is supported by two train stations, Aston Station and Witton Station. Both stations run regular services to and from Birmingham New Street. Witton Station is approximately 0.3 miles away. Aston Station is approximately 0.7 miles away. For further information please call National Rail on 08457 484 950 or visit the National Rail website.
  • By Bus View
    • The main two bus routes servicing Villa Park are the no 7 and no 11. In addition, services 65 and 67 also operate within walking distance of Villa Park. For full timetable information, please call 0871 200 2233 or visit www.networkwestmidlands.com. We recommend you to check the timetables ahead of the matches for updated information. Aston Villa also operates Villa special bus services. For information about the Villa Special Bus or local bus services please click here.

Traffic Exclusion Zone

  • Please note that in the interest of pedestrian safety, a traffic exclusion zone is imposed around Villa Park on match days to exclude vehicles on the following roads:
  • Witton Lane - from the junction with Aston Hall Road to the traffic island at Witton Road, and Trinity Road - between Nelson Road and Witton Lane.
  • The zone is in operation from 75 minutes prior to kick off to approximately 30-60 minutes after the final whistle. The precise timing is dependent upon traffic and pedestrian movement on the affected roads.
  • If you have permit parking in the Directors & Players car park, North Stand car park or the Villa Village car park, you can access these when the traffic exclusion zone is in operation via the P2 entrance on Witton Road.
  • If you have parking in the Holte Suite car park, please ensure that you arrive 75mins prior to kick-off.

Match Day - Opening Times

  • Saturday - 09:00 to kick off - then 1 hour after the final whistle.
  • Sunday - 11:00 - 16:00 - then 1 hour after the final whistle.
  • Weekdays - 09:00 - 19:45 - then 30 minutes after the final whistle.

Non Match Day - Opening Times

  • Monday - 10:00 - 17:00.
  • Tuesday - 10:00 - 17:00.
  • Wednesday - 10:00 - 17:00.
  • Thursday - 10:00 - 17:00.
  • Friday - 10:00 - 17:00.
  • Saturday - 09:00 - 17:00.
  • Sunday - 10:00 - 16:00.

Villa Village Match Day and Non Match Day Parking

  • Access to the North car park and Villa Village car park on match days is via Witton Road and Witton Lane.
  • On match days there will be parking attendants located at the car park entrance and in the car park.
  • There are a total of 329 parking spaces in the car park.
  • There are 39 designated Blue Badge parking bays in the Villa Village car park.
  • The designated parking bay sizes vary between 370cm x 550cm, 350cm x 500cm and 270cm x 640cm.
  • The car park surface is tarmac.
  • There are easy and moderate slopes in places within the car park
  • Access from the car park to the nearest entrance is via easy/moderate slopes.
  • On match days there are food stalls and a programme selling booth in the car park.
  • Parking is free on non-match days.

North Stand Match Day Parking

  • Access to the North car park and Villa Village car park on match days is via Witton Road and Witton Lane.
  • On match days there will be parking attendants located at the car park entrance and in the car park.
  • There are a total of 47 parking spaces in the car park.
  • There are 2 designated Blue Badge parking bays in the North car park.
  • The designated parking bay sizes are 270cm x 550cm.
  • The car park surface is tarmac
  • There are easy slopes in places within the car park
  • Access from the car park to the nearest entrance is via easy/moderate slopes.

Visiting Supporters Car and Coach Match Day Parking

  • Access to the visiting supporters car and coach parking on match days is via Witton Lane.
  • On match days there will be parking attendants located at the car park entrance and in the car park.
  • There are no marked parking bays within the car park.
  • The car park surface is tarmac.
  • There is step free access within the car park.
  • Access from the car park to the nearest entrance is via easy/moderate slopes and dropped kerbs.

Majestic Match Day Parking

  • Access to the Majestic car park on match days is via Witton Lane.
  • On match days there will be parking attendants located at the car park entrance and in the car park.
  • There are no marked parking bays within the car park.
  • There are 25 designated Blue Badge parking spaces that can be made available in the car park.
  • The car park surface is tarmac.
  • There is step free access within the car park.
  • Access from the car park to the nearest entrance is via easy/moderate slopes and dropped kerbs.

Yew Tree School Match Day Parking

  • Access to the Yew Tree School car park on match days is via Village Road.
  • On match days there will be parking attendants located at the car park entrance and in the car park.
  • There are no marked parking bays within the car park.
  • There are 45 designated Blue Badge parking spaces that can be made available in the car park.
  • The car park surface is tarmac.
  • There is step free access within the car park.
  • The car park is located over 100m away from the stadium.
  • Access from the car park to the nearest entrance is via easy/moderate slopes and dropped kerbs.

Outer Walkways

  • Witton Lane is closed off as part of the traffic exclusion zone. There is step free access along Witton Lane with dropped kerbs at various locations. The path surface is tarmac. There are food stalls located at the end of Witton Lane.
  • There is an easy slope leading from Witton Lane to the Villa Village car park.
  • The Villa Village car park is located at the front of the North Stand. There are easy and moderate slopes throughout the car park.
  • There are 15+ clearly marked, medium height steps leading to the path in front of the North Stand. The steps are overcome by a steep slope located next to the steps or by an easy slope which is located to the right of the main reception. There are match day programme booths and food stalls throughout the Villa Village car park. The surface of the Villa Village car park is tarmac.
  • There is an easy slope located next to the directors and players car park. This slope leads to the Trinity Road Stand from the Villa Village car park. There is an outer concourse located at the top of the slope. The outer concourse area has food stalls, match day ticket office counters and a merchandise kiosk. The outer concourse area has a block paving and tarmac surface.
  • There is an easy slope leading from the outer concourse area to the front of the Trinity Road Stand and the McGregor Statue. The slope overcomes 2-5 deep height steps.
  • Trinity Road Stand is closed off as part of the traffic exclusion zone. There is step free access on Trinity Road with multiple dropped kerbs. The surface of Trinity Road is tarmac. There are food stalls located along Trinity Road.
  • There is an easy slope leading from Trinity Road to the Holte End car park.
  • There are easy and moderate slopes throughout the Holte End car park. There are food stalls, match day programme booths and a merchandise stall in the car park. The surface of the car park is tarmac. There are 17 clearly marked, medium height steps with handrails on both sides leading from the Holte End car park to Witton Lane.

Outside Access (Villa Store Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 80cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 166cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Shop (Villa Store)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is wooden.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in the majority of areas.
    • Background music is played.
    • The lighting levels are varied.
  • Till(s)/Counter(s) View
    • There is/are 2 till(s)/counter(s) available.
    • There is a/are high activity till(s) and shirt printing counter(s) available.
    • The high activity tills are located to the far left of the store as you enter. The shirt printing counter is immediately to your left as you enter.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 16m from the main entrance.
    • Some of the tills/counters are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at some of the tills/counters with a height of 76cm or below.
    • There is not a clear knee recess beneath the low/lowered section(s) of the till(s)/counter(s).
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are signed.
    • Staff are trained to use the system.
    • The height of the high activity tills is 90cm. The lowered section of the shirt printing counter is 74cm high.
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Exit (Villa Store)

  • Exit View
    • This information is for the exit located next to the tills.
    • The exit area/door is clearly signed internally.
    • The exit is step-free.
    • There is a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 156cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There are security barriers at this exit.
    • The minimum width between the security barriers is 140cm.
    • There is a member of staff available for assistance at this exit.

Accessible Toilet

  • The nearest accessible toilet is located in the main reception.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Water bowls for assistance dogs are available.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • Induction loops are located at the following points; North Stand Reception, Villa Village Ticket Office, Villa Village Shop, Trinity Road Ticket Office, Trinity Road Stand Reception, Security Lodge and the Trinity Road Press Interview Room.