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Visitors Section - Doug Ellis Stand - Upper Tier

Aston Villa Football Club - Villa Park, Trinity Road, Birmingham, B6 6HE

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Access Guide

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Contact Details

Getting Here

  • By Road View
    • Villa Park is located to the north of Birmingham City centre, just off Trinity Road and Witton Lane.
      The postcode for the stadium is B6 6HE.
    • On non-matchdays there is parking available in front of the North Stand.
      On matchdays the nearest parking to the stadium includes; Villa Village, North Stand, Holte End, Yew Tree School, Majestic and the visiting supporters car park.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The main 2 bus routes servicing Villa Park are the No.7 and No.11.
      In addition, services 65 and 67 also operate within walking distance of Villa Park.
      Please check the timetables ahead of matches for up to date information.
      Aston Villa also operates a Villa Special bus service from Tamworth on weekend matchdays.
  • By Train View

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.

Parking

Outer Concourse and Walkways

Access Point (Visitors Section - Doug Ellis Stand - Upper Tier - Alternative Lift Entrance)

  • Access Point View
    • This information is for the access point located at the corner of the Doug Ellis Stand and North Stand.
    • The access point is not clearly signed.
    • There is ramped/sloped or stepped access to the access point.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • Please contact a steward for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp/slope.
    • The width of the ramp/slope is 53cm (1ft 9in).
    • The ramp/slope does bypass the step(s).
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • There is not a/are not handrail(s) at the step(s).
    • The access point door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the access point opening is 53cm.
    • There is a steward available for assistance.
  • Access to the Stand Concourse View
    • There is step-free access via lift from the access point to the stand concourse.

Lift (Visitors Section - Doug Ellis Stand - Upper Tier - Alternative Lift Entrance)

  • There is a lift for public use.
  • The lift is located on the corner of the Doug Ellis Stand and the North Stand.
  • The lift is a standard lift.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • The floors which are accessible by this lift are Doug Ellis Stand Alternative Lift Entrance - Visitors Section - Doug Ellis Stand - Upper Tier.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 139cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 105cm and 125cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • Comments View
    • In the event of an emergency, the lifts are not available for egress.
    • Villa Park asks any supporter who would be unable to exit the Stadium quickly via the emergency staircases to use lower tiers only.
  • Comments View
    • In the event of an emergency, the lifts are not available for egress.
    • Villa Park asks any supporter who would be unable to exit the Stadium quickly via the emergency staircases to use lower tiers only.

Turnstile(s) (Visitors Section - Doug Ellis Stand - Upper Tier)

  • Turnstile(s) View
    • This information is for the turnstile(s) located on Witton Lane.
    • The turnstile(s) used to access the stand is/are 87-89.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • The turnstile(s) surveyed was/were 89.
    • There is stepped access to the turnstile(s) surveyed.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • There is not a/are not handrail(s) at the step(s).
    • The turnstile(s) opening width is 53cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 105cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using Visitors Section - Doug Ellis Stand - Upper Tier - Alternative Lift Entrance.
  • Access to the Stand Concourse View
    • There is stepped access from the turnstile(s), to the stand concourse.
    • There is/are 66 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Stand (Visitors Section - Doug Ellis Stand - Upper Tier)

  • Stand View
    • This stand is for away supporters.
    • This stand does not have a dedicated access point for wheelchair users.
    • The stand cannot be accessed via an alternative access point.
    • There are not designated spaces for wheelchair users within this stand.
    • There is no specific seating area for ambulant supporters so please contact the club for more info.
    • There is step-free access throughout the concourse area(s).
    • The flooring in the concourse area(s) is concrete.
    • Clear directional signage is not provided in the concourse area(s).
    • Background music/noise is played in the concourse area(s).
    • The concourse area(s) is/are congested on matchdays during busy periods (before kick off, just before and during half time and at the end of matches).
    • The colour contrast between the walls and floor in the concourse area(s) is good.
    • Lighting levels in the concourse area(s) are good.
    • There are food and drink counters situated along the concourse area(s).
    • Headsets for audio commentary can be used in this stand.
    • Headsets are collected from the ticket office.
    • There is not a deposit charge for the use of headsets.
  • Access to the Stand Seating View
    • There is stepped access from the concourse to stand seating.
    • There is/are 10+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a lift for access to stand seating.
    • There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
  • Stand Facilities View
    • There is not an/are not accessible toilet(s) available within the stand.
    • There are standard toilets available within the stand.
    • There are not ambulant cubicles available in the standard toilets.
    • There is not a separate parent and baby room within the stand.

Food and Drink (Visitors Section - Doug Ellis Stand - Upper Tier)

  • The food and drink counter(s) is/are located along the Visitors Section - Doug Ellis Stand - Upper Tier concourse(s).
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is not a lowered section at the food and drink counter(s).
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.