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Bucks County Museum and The Roald Dahl Children's Gallery

Church Street, Aylesbury, Buckinghamshire, HP20 2QP

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Access Guide

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Introduction

  • Within the museum is a Roald Dahl exhibit.
    This includes hands-on exhibits inspired by Roald Dahl’s stories, investigate minibeasts, inside the giant peach, explore sound with the BFG, crawl along Fantastic Mr Fox’s tunnel, discover inventions with Willy Wonka and see the Twits’ upside-down room.

COVID-19 Information

Opening Times

  • Please contact the venue for details of opening times.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Aylesbury.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 208cm x 700cm (6ft 10in x 22ft 12in).
    • On street Blue Badge parking is located in front of the venue in Church Street.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 190cm x 700cm (6ft 3in x 22ft 12in).
    • Standard marked parking bays are located in front of the venue in Church Street.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on the right side of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 142cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 146cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the first set of entrance doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 198cm (6ft 6in).
  • Comments View
    • There is a natural slope leading to the entrance.

Access Point (Pebble Lane)

  • Access Point View
    • This information is for the access point located within Pebble Lane.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.
    • The width of the gap is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 120cm (3ft 11in).

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 14/01/2020.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is available.
  • The availability of tactile signage depends on exhibition.
  • Braille signage for exhibits is available.
  • The availability of Braille signage depends on exhibition.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are available.
  • There is not a wheelchair to borrow.

Level Change (Learning Zone)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the learning zone.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp/slope is 146cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the learning zone.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • The ramp/slope does bypass the step(s).

Level Change (Touch of Bucks)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the Touch of Bucks exhibit.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 145cm (4ft 9in).

Eating and Drinking

  • The following information is for the café.
  • The café is located to the right as you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 12m (13yd 4in) from the main entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Outside Access (Café to Garden)

  • Entrance View
    • This information is for the entrance located to the rear of the café.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are easy to open.
    • The width of the door opening is 70cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is not a/are not handrail(s) at the step(s).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • There are handrails on both sides for some steps and on the left for others.

Lift (Touch of Bucks)

  • There is a lift for public use.
  • The lift is located on the left side of the Treasure of Bucks.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 32m (34yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Level Change (Collections Showcase)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the collections showcase.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Collections Showcase)

  • There is a lift for public use.
  • The lift is located in front of the collections showcase.
  • The lift is a stair lift.
  • The floors which are accessible by this lift are 1, 2.
  • The platform lift accesses a small level change.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 16m (17yd 1ft) from the Touch of Bucks lift.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 66cm (2ft 2in).
  • The dimensions of the lift are 66cm x 83cm (2ft 2in x 2ft 9in).
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is good.

Lift (Tudor House)

  • There is a lift for public use.
  • The lift is located to the right as you enter, past reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 27m (29yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Level Change (Tudor House to Collections Showcase)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the Tudor House and Collections Showcase.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).

Outside Access (Roald Dahl Children's Gallery)

  • Entrance View
    • This information is for the entrance located within the garden.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading from the path up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Other Floors (Roald Dahl Children's Gallery)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift (Roald Dahl Children's Gallery)

  • There is a lift for public use.
  • The lift is located beyond the entrance to the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 2m (2yd 7in) from the entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 120cm (3ft 3in x 3ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Museum (Roald Dahl Children's Gallery)

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.

Accessible Toilet (Main Entrance)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
    • This accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 156cm x 229cm (5ft 1in x 7ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 61cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 98cm (3ft 3in).

Accessible Toilet (Learning Zone)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 55m (60yd 5in) from the main entrance.
    • This accessible toilet is located at the rear of the Learning Zone.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 151cm x 206cm (4ft 11in x 6ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin, non-infectious waste and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.