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Barnsley Interchange

8 Midland Street, Barnsley, South Yorkshire, S70 1SE

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Access Guide

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Introduction

  • Services / facilities within the building include GT, Cooplands, Lloyds Pharmacy, Alto cafe, Subway.
  • Comments View
    • Barnsley Interchange is a bus and train station which is linked via a walkway.
    • The bus station is at the front of the venue and the train station is at the rear.
    • Help points are located throughout the venue.

COVID-19 Information

  • The information in this section was taken in February 2021.
  • Coronavirus Travel Information last updated 11 December 2020 - Interchange opening hour PDFs added. You must wear a face covering in interchanges and stations, as well as on board public transport, unless you're exempt. You can find out how to wear and make a face covering, as well as read the new regulations, on the Gov.uk website. All our interchanges are open. We’re working closely with bus, tram and rail companies to reassure people who need to travel that we're doing all we can to keep our customers safe and allow them to make essential journeys. We’ve put enhanced cleaning regimes in place at all our interchanges which include extra attention to ensure doors, handrails, lifts and ticket machines remain disinfected. Our toilets are free until further notice to give everyone access to handwashing. We have installed hand sanitiser dispensers around the interchange for customers to sanitise their hands. We’re introducing barriers where needed to maximise the queuing capacity at each bus boarding stand, where possible created separate entrance and exit points to interchanges, with separate boarding and alighting where possible along with indoor and outdoor queue management. We’re monitoring customer movements to ensure how to safely manage customer numbers at interchanges and enable social distancing.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.

Opening Times

  • Monday 04:00 - 00:00.
  • Tuesday 04:00 - 00:00.
  • Wednesday 04:00 - 00:00.
  • Thursday 04:00 - 00:00.
  • Friday 04:00 - 00:00.
  • Saturday 04:00 - 23:30.
  • Sunday 07:00 - 23:30.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Barnsley.
  • The venue is situated on a road which has a steep gradient.

Parking (Train Station)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the back of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 345cm x 625cm (11ft 4in x 20ft 6in).
  • The nearest designated bay is 14m (15yd) from the train station entrance.
  • The furthest designated bay is 30m (33yd) from the train station entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 275cm (9ft 0in) wide.

Outside Access (Eldon Street Entrance)

  • This information is for the entrance located on Eldon Street.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 220cm (7ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 205cm (6ft 9in) wide.

Level Change (Eldon Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right hand side as you enter.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Kendray Street Entrance)

  • This information is for the entrance located on Kendray Street.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 190cm (6ft 3in) wide.

Level Change (Kendray Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Midland Street Entrance)

  • This information is for the entrance located on Midland Street.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

Outside Access (Train Station Entrance)

  • This information is for the entrance located on Interchange Way.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 135cm (4ft 5in) wide.

Inside Access (Bus Station)

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Bus Station)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in the middle of the venue.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located next to the ramp.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the steps.
  • Comments View
    • The ramp overcomes the steps.
    • Alternative entrances and the lift can be used to bypass the ramp.

Other Floors (Bus Station)

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 1-2.
    • The escalators steps are clearly marked.
    • The head and foot of the escalators are clearly marked.
    • The lighting level is bright.

Lift (Bus Station)

  • There is a lift for public use.
  • The lift is located near the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 8m (26ft 3in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 135cm x 180cm (4ft 5in x 5ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Bus Station

  • The station is staffed.
  • There are generally 2 member(s) of staff on duty.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located to the side of the Kendray Street entrance.
  • The help office is 5m (5yd 1ft) from the Kendray Street entrance.
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located between the Kendray Street entrance and the Midland Street entrance.
  • The ticket office / travel centre is 5m (5yd 1ft) from the Kendray Street entrance.
  • There are 24 stands / bays.
  • Announcements are audio and visual.
  • The bus companies operating within this station are Stagecoach, Viola, TM Travel, Aviva, Tates and Redline.
  • There is not a taxi rank at the station.
  • Shops and services within the station include GT, Cooplands, Lloyds Pharmacy, Alto cafe, Army Careers and Subway.

Bus Station Stand

  • Stand / Bay number(s) 1-24.
  • The stands which have level access are 1-24.

Accessible Toilet (Bus Station)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the Eldon Street entrance.
    • This accessible toilet is located opposite bus stand A18.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from from customer service.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 220cm x 250cm (7ft 3in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

Inside Access (Train Station)

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Lift (Train Station)

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 8m (26ft 3in) from train station entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 180cm x 150cm (5ft 11in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located at the main train station entrance.
  • The train companies operating from within this station are Northern Rail.
  • There is a taxi rank at the station.
  • The taxi rank is located to the side of the main train station entrance.
  • The taxi rank is 6m (19ft 8in) from the train station entrance.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, contact the ticket office.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by lift is / are 2.
  • Accessible toilets are 10m (32ft 10in) from the train station entrance.

Accessible Toilet (Train Station)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the train station entrance.
    • This accessible toilet is located on Platform 2.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 200cm x 230cm (6ft 7in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The door can only be opened using an intercom system.
    • The intercom system is located to the side of the toilet door.
    • The intercom is 120cm from the floor.
    • There is a similar accessible toilet located on Platform 1.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Comments View
    • During home Barnsley matches the link bridge is closed one hour before kick off and for one hour after the game finishes. However, wheelchair users who show passes can go over.