You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include
  Ground Floor: Cabinet Office, Register Office, Scrutiny Commission Office, Cabinet Members Office.
  First Floor: Committee Rooms 1-5, Council Chambers, Ceremony Room, Chief Executives Unit, Reception Room.
  Second Floor: Community Planning & Regeneration, Performance Improvement Unit, Borough Secretary's Department, Public Gallery, General Office & Administration, Communications, Restaurant.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in February 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Barnsley.
• The venue is situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Barnsley.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Lancaster Gate.
  • The car park is located off Shambles Street.
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 580cm (6ft 7in x 19ft).
  • On street Blue Badge parking is located at the side of the Town Hall.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are permanently held open.
• The door opening is 164cm (5ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 164cm (5ft 5in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located in front of the entrance and immediately beyond the first set of doors.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is / are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on the left going up.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 90cm (2ft 11in) wide.
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp or slope is 100cm (3ft 3in).
• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 7 step(s) to the area / service.
• The step(s) is / are not clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on the right going up.
• The ramp or slope does bypass the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk is 6m (6yd 1ft) from the alternative entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the lower section of the building.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 90cm (2ft 11in).
• There is a / are step(s) to access this area / service.
• The step(s) is / are located to the right of the ramp.
• There is / are 3 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is / are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on the left going up.
• The ramp or slope does bypass the step(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2.
• The lift is 70m (76yd 1ft) from the alternative entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 150cm x 170cm (4ft 11in x 5ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 120cm from the floor.
• The controls are over 120cm.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the right as you enter.
  • The facility is 20m (21yd 2ft) from the alternative entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens inwards.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 205cm x 500cm (6ft 9in x 16ft 5in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the bench is 167cm (5ft 6in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet is corner.
  • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rails are on the right.
  • The type of sink is fixed.
  • Wall mounted hand rails are available at the sink.
  • As you face the sink, rails are available on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is available.

You are on Accessible Toilet (Lower Ground Floor). Skip to the next section.

Accessible Toilet (Lower Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, pictorial and tactile signage on or near the toilet door.
  • The accessible toilet is 17m (18yd 1ft) from the lift.
  • The accessible toilet is located on the lower ground floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 230cm x 175cm (7ft 7in x 5ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 115cm (3ft 9in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 102cm (3ft 4in) high.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a hoist and adjustable bed in the accessible toilet.
  • There are further accessible toilets on the ground, first and second floors.

You are on Accessible Toilet (Second Floor). Skip to the next section.

Accessible Toilet (Second Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial, Braille and tactile signage on or near the toilet door.
  • The accessible toilet is 16m (17yd 1ft) from the lift.
  • The accessible toilet is located on the second floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 215cm x 295cm (7ft 1in x 9ft 8in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 110cm (3ft 7in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 106cm (3ft 6in) high.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Accessible Toilet (Learning Lab). Skip to the next section.

Accessible Toilet (Learning Lab)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 35m (38yd 10in) from the alternative entrance.
  • The accessible toilet is located to the rear of the learning lab.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 150cm x 280cm (4ft 11in x 9ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 105cm (3ft 5in) high.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
• Baby Change Facilities View
  • Inside the venue, there is level access to the baby change facility.
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the right as you enter.
  • The female and male toilets are 20m (21yd 2ft) from the alternative entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located near the ground floor toilets.
  • The height of the baby change table once extended is 78cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are five separate male standard toilets located throughout the building.
  • There are four separate female standard toilets located throughout the building.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level 1.
• Home visits / services are not available.

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• Comments View
  • A wheelchair is available to borrow from reception.