Access Guide
Introduction
- Services / facilities within the building include Experience Barnsley Museum & Discovery Centre, Old George@Town Hall, Learning Lab, Cabinet Office, Register Office, Scrutiny Commission Office, Cabinet Members Office, Committee Rooms, Council Chambers, Ceremony Room, Chief Executives Unit, Reception Room.
- Related link Experience Barnsley Museum & Discovery Centre.
- AccessAble.
Opening Times (Town Hall)
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 16:30.
- Saturday 09:00 - 15:30.
- Sunday Closed.
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Comments
View
- The building may be open out with these opening times for council meetings and booked events.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Barnsley.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Barnsley.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Sackville Street.
- The car park is located off Sackville Street.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 580cm (6ft 7in x 19ft).
- On street Blue Badge parking is located on Westgate.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 580cm (6ft 7in x 19ft).
- Standard marked parking bays are located on Westgate.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located off Barnsley Pals Centenary Square.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 121cm (3ft 12in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 139cm.
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Ramp/Slope
View
- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 126cm (4ft 2in).
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located leading to the entrance.
- There is/are 7 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
View
- Photograph 9 show the low level defibrillator to the right of the steps.
Outside Access (Ceremonial Entrance)
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Entrance
View
- This information is for the entrance located at the front of the building.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 164cm.
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Step(s)
View
- The step(s) is/are located in front of and beyond the entrance.
- There is/are 11 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- These doors are only open during ceremonial events.
- Photograph 5 shows the metal gates that are permanently held open.
- The width of these doors is 140cm wide.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/03/2022.
- The hearing assistance system was working at the time of testing.
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Comments
View
- Photograph 4 shows the wheelchair available to borrow whilst in the building.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
View
- All of the doors in the building are at least 75cm wide.
- Some of the doors open towards you, some away and others are permanently held open.
- There are doors that may be difficult to open.
Level Change (Experience Barnsley Museum)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the corridor opposite the main entrance leading to the Experience Barnsley Museum.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Eating and Drinking (Old George @ Town Hall)
- The following information is for the café/bar.
- The café is located to the right of reception.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 20m (21yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 33cm (1ft 1in).
- The distance between the floor and the highest table is 100cm (3ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Learning Lab, Discovery Centre and Discovery Centre Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the Experience Barnsley Museum rear corridor.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
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Comments
View
- This level change is only applicable when approaching from the rear of the Experience Barnsley Museum.
Discovery Centre
- This area is approximately 40m ahead and to the right as you enter from the main entrance.
- It can also be accessed from the corridor at the rear of Experience Barnsley Museum.
- The Discovery Centre houses Archives and Local Studies from a variety of sources including parish records, local government records, newspapers and periodicals and census returns.
- The desks within this area are 69cm high and there are chairs with and without armrests.
- This area can also be reached from the corridor at the rear of Experience Barnsley Museum.
Reception (Discovery Centre)
- The desk/counter is 40m (43yd 2ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/03/2022.
- The hearing assistance system was working at the time of testing.
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Comments
View
- There are two reception desks with a gate between them, as seen in photograph 2.
- The gate is opened by the first reception.
- The gate is single, opens away from you automatically and is 89cm wide.
Learning Lab
- This room is located ahead and to the right and is approximately 45m from the main entrance.
- The height of the tables is 69cm and there are chairs with armrests available.
- The room is used for school visits and can also be hired by local community groups.
- This area can also be reached from the corridor at the rear of the Experience Barnsley Museum.
Changing Places
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Location and Access
View
- The facility is located ahead and to the right as you enter from the main entrance.
- The facility is approximately 20m (21yd 2ft) from the main entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- There is a high colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 85cm (2ft 9in).
- The dimensions of the facility are 200cm x 440cm.
- The ceiling height is at a minimum of 2.4m.
- There is not a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high colour contrast between the walls and floor.
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Toilet Details
View
- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 265cm (8ft 8in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the right.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 80cm.
- The toilet has a cistern.
- There is a high colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
View
- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 166cm (5ft 5in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
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Shower Details
View
- There is not a shower unit with a detachable shower head.
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Other Facilities
View
- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 72cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is not at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 118cm.
- Wide tear off paper roll is not available.
- There is a hand dryer.
- The hand dryer is not at the recommended height of 80cm-100cm.
- The height of the hand dryer is 104cm.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 106cm.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and general domestic waste disposal units.
- There is not an emergency alarm for the facility.
- There is not a coat hook.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Toilet with Adaptations (Discovery Centre - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
- This accessible toilet is located in the corridor opposite the Discovery Centre ahead and to the right as you enter from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 286cm (4ft 11in x 9ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 135cm (4ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 109cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
View
- This accessible toilet can also be reached from the corridor at the rear of the Experience Barnsley Museum.
Toilet with Adaptations (Learning Lab - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
- This accessible toilet is located to the rear of the Learning Lab.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 140cm x 280cm (4ft 7in x 9ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
View
- This toilet is only available whilst using the Learning Lab.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right as you enter from the Main Entrance.
- The female and male toilets are approximately 20m (21yd 2ft) from the Main Entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- There are additional female and male standard toilets opposite the Discovery Centre and on each floor of the building.
Parent and Baby Room
- The parent and baby room is located ahead and to the right as you enter from the Main Entrance.
- The parent and baby room is approximately 30m from the Main Entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 92cm (3ft).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 79cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
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Comments
View
- The height of the couch is 75cm, (as seen in photograph 6).
- This room can be used by anyone who requires a quiet space.
Other Floors
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Steps
View
- The floors which are accessible by stairs are LG,G,1,2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
View
- Access to the lower ground is strictly staff only.
Other Floors (Ceremonial Staircase)
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Steps
View
- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located ahead and to the right as you enter from the Main Entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG,G,1,2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 14m (15yd 11in) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 87cm (2ft 10in).
- The dimensions of the lift are 150cm x 170cm (4ft 11in x 5ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls are over 120cm.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
View
- Photographs 4,5 and 6 show the similar lift in the rear corridor of the building, 65m from the Main Entrance.
- Access to the lower ground floor is strictly staff only.
Toilet with Adaptations (First Floor - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the rear corridor lift.
- This accessible toilet is located to the right as you exit the lift.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 190cm x 265cm (6ft 3in x 8ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 139cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 106cm (3ft 6in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
View
- Photographs 7 and 8 show the similar accessible toilet with left transfer on the second floor.
Public Gallery - Second Floor
- The public gallery is located on the second floor and is approximately 25m from the rear corridor lift.
- There are 3 clearly marked 20cm steps without handrails to reach all of the flip down seating.
- There is not sufficient space for a wheelchair to turn.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.