Access Guide
COVID-19 Information
- The information in this section was taken in February 2021.
- The number of Blue Badge parking bays has been reduced temporarily.
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are free standing.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Please contact the venue for details of opening times and opening times do vary depending on timetabling.
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Comments
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- The last admission is 45 minutes before closing time.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Darton.
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Comments
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- A temporary bus service is in force during the summer, please contact the venue for details.
Parking (Blue Badge)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located outside the museum entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The museum car park is for Blue Badge holders only.
- A permit must be obtained from reception.
- The Bark House Lane car park is free for Blue Badge holders.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 140cm (4ft 7in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 110cm (3ft 7in).
Outside Access (Alternative Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 117cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 110cm.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the reception area.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG, G, 1 and 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you pass the reception desk.
- The lift is a platform lift.
- The floors which are accessible by this lift are LG, G, 1 and 2.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 103cm x 150cm (3ft 5in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- A member of staff must provide a key to operate the lift.
Lift (Ballroom)
- There is a lift for public use.
- The lift is located at the ballroom entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 30m (32yd 2ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 100cm (2ft 7in x 3ft 3in).
- The lighting level in the lift is low.
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Comments
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- The lift must be operated by a member of staff.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are available.
- The availability of touch tours does not depend on exhibition.
- Video tours are not available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, ask a member of staff.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have compact earth, loose wood chippings, gravel and muddy surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are easy, moderate and steep slopes on the paths.
- There are bench seats situated along the paths for people to rest.
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Comments
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- There are formal gardens as well as woodland paths.
- There is a fairyland garden which is inaccessible by a wheelchair user.
Changing Places
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Location and access
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- The facility is located to the left as you enter.
- The facility is approximately 44m (48yd 4in) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens outwards.
- The width of the door is 87cm (2ft 10in).
- The dimensions of the facility are 240cm x 240cm (7ft 10in x 7ft 10in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
- The sling is attached to the hoist by hook and loop.
- The facility toilet is corner.
- The transfer space on the left as you face the toilet is 117cm (3ft 10in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on the left.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is not available.
- It is out of reach (higher than 10cm (4") from the floor).
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 36m (39yd 1ft) from the main entrance.
- This accessible toilet is located to the left as you face the reception desk.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 230cm x 250cm (7ft 7in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 135cm (4ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 100cm (3ft 3in).
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Comments
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- There is also an accessible toilet with a baby change located next to the standard toilets near to the ballroom.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left as you face the reception desk.
- The female and male toilets are 57m (62yd) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located between reception and the toilets.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There are several sets of varied steps between reception and the standard toilets.
- The photographs show 2 of the sets of steps.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
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Comments
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- The are wheelchairs available for guests to use.
- For a small deposit there is a motorised scooter available to use in the gardens.