You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in February 2021.
• The number of Blue Badge parking bays has been reduced temporarily.
• There are external queuing points.
• The external queuing points are clearly marked/signed.
• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are free standing.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a Track and Trace system in place.
• There is a one-way system throughout.
• The one-way system is clearly marked/signed.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.
• The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times and opening times do vary depending on timetabling.

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• Comments View
  • The last admission is 45 minutes before closing time.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Darton.

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• Comments View
  • A temporary bus service is in force during the summer, please contact the venue for details.

You are on Parking (Blue Badge). Skip to the next section.

Parking (Blue Badge)

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.

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• Venue Car Park View
  • The car park is located outside the museum entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • The museum car park is for Blue Badge holders only.
  • A permit must be obtained from reception.
  • The Bark House Lane car park is free for Blue Badge holders.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are light.
• The width of the door opening is 140cm (4ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 110cm (3ft 7in).

You are on Outside Access (Alternative Entrance). Skip to the next section.

Outside Access (Alternative Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 117cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the reception area.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, G, 1 and 2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you pass the reception desk.
• The lift is a platform lift.
• The floors which are accessible by this lift are LG, G, 1 and 2.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 103cm x 150cm (3ft 5in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • A member of staff must provide a key to operate the lift.

You are on Lift (Ballroom). Skip to the next section.

Lift (Ballroom)

• There is a lift for public use.
• The lift is located at the ballroom entrance.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 80cm x 100cm (2ft 7in x 3ft 3in).
• The lighting level in the lift is low.

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• Comments View
  • The lift must be operated by a member of staff.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, ask a member of staff.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have compact earth, loose wood chippings, gravel and muddy surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are easy, moderate and steep slopes on the paths.
• There are bench seats situated along the paths for people to rest.

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• Comments View
  • There are formal gardens as well as woodland paths.
  • There is a fairyland garden which is inaccessible by a wheelchair user.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the left as you enter.
  • The facility is approximately 44m (48yd 4in) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The dimensions of the facility are 240cm x 240cm (7ft 10in x 7ft 10in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet is corner.
  • The transfer space on the left as you face the toilet is 117cm (3ft 10in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on the left.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is not available.
  • It is out of reach (higher than 10cm (4") from the floor).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 36m (39yd 1ft) from the main entrance.
  • This accessible toilet is located to the left as you face the reception desk.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 230cm x 250cm (7ft 7in x 8ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 135cm (4ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).
• Comments View
  • There is also an accessible toilet with a baby change located next to the standard toilets near to the ballroom.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the left as you face the reception desk.
  • The female and male toilets are 57m (62yd) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are medium.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located between reception and the toilets.
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There are several sets of varied steps between reception and the standard toilets.
  • The photographs show 2 of the sets of steps.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.

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• Comments View
  • The are wheelchairs available for guests to use.
  • For a small deposit there is a motorised scooter available to use in the gardens.