You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in January 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Barnsley.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Barnsley.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Alhambra Shopping Centre.
  • The car park is located Lambra Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a car park next to Wellington House that is currently undergoing work.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 94cm (3ft 1in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located in front of and immediately beyond the entrance.
• There is / are 6 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Outside Access (Accessible Entrance - Market Street). Skip to the next section.

Outside Access (Accessible Entrance - Market Street)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 250cm (8ft 2in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Accessible Entrance - Market Street). Skip to the next section.

Level Change (Accessible Entrance - Market Street)

• There is a ramp or slope to access this service.
• The ramp or slope is located just beyond the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does not have handrails.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 27m (29yd 1ft) from the accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Outside Access (Citizens Advice Bureau). Skip to the next section.

Outside Access (Citizens Advice Bureau)

• This information is for the entrance located on the first floor.
• There is level access into the venue.
• Level access is via lift.
• The main doors open automatically.

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 98cm (3ft 3in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 88cm (2ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 10m (10yd 2ft) from the Citizens Advice entrance.
• There is level access to reception from the entrance.
• The reception desk is low.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • There is a television in the waiting room that may have music at various times.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

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• Comments View
  • The nearest accessible toilet is on the same floor to the left of the lift.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Comments View
  • The nearest standard male and female toilets are on the same floor to the left of the lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are available in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level (unknown at time of research).

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• Comments View
  • There are six interview rooms.
  • Room number one has an extra wide door.
  • There is also online visual signing available by appointment.
  • If you are hearing impaired and use British Sign Language (BSL), the venue run a drop-in session supported by a BSL interpreter every Wednesday from 10.00 – 12.00 noon.