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Costa Coffee

10-18 Queen Street, Barnsley, South Yorkshire, S70 1SJ

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Access Guide

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COVID-19 Information

  • The information in this section was taken in February 2021.
  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Times

  • Monday 06:30 - 19:30.
  • Tuesday 06:30 - 19:30.
  • Wednesday 06:30 - 19:30.
  • Thursday 06:30 - 19:30.
  • Friday 06:30 - 19:30.
  • Saturday 06:30 - 19:30.
  • Sunday 08:30 - 18:30.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Barnsley.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Barnsley.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 120cm (3ft 11in).

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • This venue does play background music.
  • Music is played thoughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Restaurant Bar Internal

  • The following information is for the cafĂ©.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Menus are wall only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
    • This accessible toilet is located to the rear of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 230cm (4ft 7in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located at the rear of the building.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.