Access Guide
Introduction
- Services / facilities within the building include Brooklands Restaurant, Blakes Lounge and Bar Scarlet's Function Suite conference and meeting rooms.
- Services / facilities within the grounds include Bannatynes Health Club and Spa.
Opening Times (Hotel)
- Reception is staffed 24 hours per day.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Dodworth.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front and right of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 7 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 400cm (16ft 5in x 13ft 1in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the main entrance.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 196cm.
Outside Access (Blakes Bar and Lounge)
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Entrance
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- This information is for the entrance located to the left of the main entrance.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The desk/counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the public areas.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Brooklands Restaurant)
- The following information is for the restaurant.
- The restaurant is located to the right as you enter from the main entrance.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 14m (15yd 11in) from the main entrance.
- The distance between the floor and the lowest table is 44cm (1ft 5in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Breakfast is served in this area.
- The height of the breakfast buffet servery is 97cm (shown in photograph 5).
Eating and Drinking (Blakes Lounge Bar)
- The following information is for the restaurant.
- The restaurant is located ahead and to the left as you enter from the main entrance.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 15m (16yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 113cm (3ft 8in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- There is a medium height step without handrails leading to further seating (shown in photograph 8).
Toilet with Adaptations (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
- This accessible toilet is located to the left of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 137cm x 172cm (4ft 6in x 5ft 8in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right from the main entrance.
- The female toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right of reception.
- The male toilet(s) is/are approximately 1m (3ft 3in) from the top of the level change.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are medium.
Level Change (Male Standard Toilets - Ground Floor)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right from the main entrance.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG, G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G , 1 and 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Room
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General Information
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- The Tourist Board rating is 4*.
- There are 77 rooms in total.
- There are 0 standard ground floor rooms.
- There are 73 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 4 room(s) which has / have accessible ensuite facilities.
- There is / are 1 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 9m (9yd 2ft) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 101.
- The width of the door is 87cm.
- The height of the bed is 57cm.
- The measurement between the bed base and floor is 13cm (5in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- It is tied up and out of reach(higher than 10cm (4") from floor).
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 87cm (2ft 10in).
- The door opens by sliding.
- The door weight is light.
- The door is locked by a locking handle.
- The dimensions of the accessible ensuite are 210cm x 153cm (6ft 11in x 5ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are not available for the toilet.
- The toilet seat is 43cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 85cm (2ft 9in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm available in the ensuite.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- There is a shower chair.
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is high.
- Lighting levels are medium.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is high.
- The colour contrast between the walls and floor in the ensuite is medium.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) vibrating pillow(s).
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 4.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are available.
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Comments
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- There is also a shower stool available if preferred.
Eating and Drinking (Scarlet's)
- The following information is for the bar.
- The bar is located on the lower ground floor.
- The bar does serve food.
- Full table service is available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The distance between the floor and the lowest table is 40cm (1ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- The tables and chairs in this area are laid out according to the function.
- Photograph 5 shows the shallow step leading to booth seating.
- Photograph 6 shows three deep steps without handrails leading to the stage.
Level Change (Scarlet's)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located ahead as you enter the room.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 115cm (3ft 9in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the bar area to further seating and the dance floor.
- There is/are 4 step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- There are two sets of steps.
Toilet with Adaptations (Lower Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- This accessible toilet is located on the lower ground floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 200cm (6ft 7in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 132cm (4ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Standard Toilet(s) (Lower Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the lower ground floor.
- The female and male toilets are approximately 6m (6yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are medium.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas around the venue.