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COVID-19 Information (Barts Health NHS Trust)

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The main hospital building and the West Wing are on Glen Road, Plaistow. The Gateway Surgical Centre is on Cherry Tree Way, at the end of Glen Road. Glen Road is off the A112 Prince Regent Lane, which connects Stratford to the north and the A13 Newham Way to the south of the hospital.
  • The main pay and display car park with Blue Badge bays is to the east of the hospital, close to the main entrance and St Andrew's Wing. There are also a small number of Blue Badge bays to the west of the hospital, near the West Entrance and the Urgent Care Centre and Emergency Department. The Gateway Surgical Centre has its own pay and display car park with Blue Badge bays.
• By Bus View
  • Buses 276 and 376 travel along Glen Road and have stops close to the west entrance and the main entrance. Bus 276 also stops at the Gateway Surgical Centre. Buses 147, 262, 300 and 473 stop on Prince Regent Lane, close to Glen Road. The nearest stops are outside the Newham Sixth Form College. This is about 250m from the West Entrance to the hospital. All London buses have an automatic ramp and a dedicated space for wheelchair users.
• By Train View
  • The nearest train stations are West Ham and Stratford. Stratford is a major interchange with the underground, overground and DLR networks. There is also a bus station. Service 276 from here connects with the hospital. The nearest DLR (Docklands Light Railway) stations are Prince Regent, Canning Town and West Ham. There is step-free access from train to street at all DLR stations.
• By Underground View
  • The nearest underground station is Plaistow on the District and Hammersmith and City lines. There is no step-free access from platform to street at this station. Other nearby stations which do have step-free access include West Ham (which also serves the Jubilee Line, national rail and DLR) and Canning Town. Canning Town station serves the Jubilee Line and DLR and also has a bus station.
• Useful Links View
  • The TFL Accessibility Guides page has links to downloadable maps and guides, including guides to step-free stations, large print and black and white maps and audio guides.
  • To view the web page described above click here (opens in new tab).
  • The TFL Plan a Journey website will suggest routes between your chosen start and finish points. You can select options such as limited walking, step-free or fewest changes.
  • To view the web page described above click here (opens in new tab).
  • The Access Guide to Stratford Station gives detailed guidance on all the entrances, routes through the station and the facilities there.
  • To view the web page described above click here (opens in new tab).
  • Please follow this link to connect to all the Access Guides to rail, underground and DLR stations in the London Borough of Newham.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor, in Zone 1 of St Andrew's Wing.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0207 363 9292.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the West Entrance reception desk.
• Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
• Wheelchairs are available from the porter service. Please ask at one of the receptions or in any department. Other mobility aids may be provided by wards or clinics.
• Additional hospital services link (new tab) - click here.

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• Useful Links View
  • DaD Team Contact Details Poster (All Sites) 2017 link (new tab) - click here.
  • Partnership In Enhanced Care Leaflet link (new tab) - click here.
  • Forget Me Not – Information for Carers link (new tab) - click here.
  • Forget Me Not Card link (new tab) - click here.
• Comments View
  • The Bilingual Health Advocacy and Interpreting Service (BHAIS) provides a dedicated service to patients, relatives and carers who do not speak English as a first language, who use sign language or who have learning disabilities.
  • Please see the guide to The Bilingual Health Advocacy and Interpreting Service for further details.
  • There are cash machines on the main corridor at junction 2 and junction 10.
  • There is a public telephone at junction 2 and mini cab freephones at junction 2 and 12 on the main corridor.
  • There is also a public telephone and mini-cab freephone just inside the Urgent Care and Emergency Department entrance.

You are on Parking (West Entrance Blue Badge Parking and Drop Off Point). Skip to the next section.

Parking (West Entrance Blue Badge Parking and Drop Off Point)

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park is located near to the West Entrance and the Emergency Department.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 5 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 380cm x 620cm (12ft 6in x 20ft 4in).
• The nearest Blue Badge bay is 37m (40yd 1ft) from the West Entrance.
• The furthest Blue Badge bay is 45m (49yd 8in) from the West Entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located to the right of the Urgent Care Centre and Emergency Department.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • There is no standard public parking on this side of the building.

You are on Parking (Main Visitor Car Park - East Car Park). Skip to the next section.

Parking (Main Visitor Car Park - East Car Park)

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park is located in front of the hospital main entrance.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 487cm x 480cm (15ft 12in x 15ft 9in).
• The nearest Blue Badge bay is 35m (38yd 10in) from the hospital main entrance.
• The furthest Blue Badge bay is 55m (60yd 5in) from the hospital main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located just before the canopy leading to the main entrance.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • There is a machine to give change for parking just inside the main entrance.

You are on Getting To (The Rainbow Centre for Children and Young People). Skip to the next section.

Getting To (The Rainbow Centre for Children and Young People)

• The Rainbow Centre is/are located in Zone 10 on the ground floor of the hospital main corridor.
• Access to The Rainbow Centre is via the West Entrance.
• From the West Entrance, go ahead along the main corridor from Zone 12 to Zone 10. The entrance to The Rainbow Centre will be on the left.
• There is step free access to The Rainbow Centre.
• The Rainbow Centre is approximately 35m from the West Entrance.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

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• Comments View
  • Although the West Entrance is the nearest, visitors using the main car park, will enter from the main entrance.
  • From the main entrance continue along the corridor from Zone 1 to Zone 10 for about 150m.
  • The entrance to The Rainbow Centre will be on the right.
  • Please see the guide to the main building for more details.

You are on Outside Access (West Entrance). Skip to the next section.

Outside Access (West Entrance)

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• Entrance Details View
  • This information is for the entrance located at the west end of the building, near the Urgent Care and Emergency Department entrance.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 161cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 176cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of and to the left of the entrance.
  • The ramp/slope gradient is easy.
  • The ramp/slope is permanent.
• Comments View
  • This entrance is closed overnight between 21:00 and 06:00.

You are on Outside Access (Main Entrance - St Andrew's Wing). Skip to the next section.

Outside Access (Main Entrance - St Andrew's Wing)

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• Entrance Details View
  • This information is for the entrance located at the east end of the building, facing the main visitor car park.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 227cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 227cm.
• Comments View
  • This entrance is closed overnight between 21:00 and 06:00.

You are on Entrance (The Rainbow Centre). Skip to the next section.

Entrance (The Rainbow Centre)

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• Entrance Details View
  • This information is for the entrance located in Zone 10 on the ground floor of the main corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is an intercom.
  • The height of the intercom is 150cm (4ft 11in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 124cm (4ft 1in).
  • There is a door release button when exiting.
  • The height of the door release button is 122cm (4ft).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 82cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located straight ahead from The Rainbow Centre entrance.
  • The reception point is approximately 3m (3yd 10in) from the Rainbow Centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • From the waiting area there is level access to an outside courtyard play area.
  • The play area has rubber safety flooring.
  • There is a covered gazebo with fixed seating and buttons to press for sound effects.
  • There is a short steep ramp to enter the gazebo.

You are on Ward (Inpatient Ward). Skip to the next section.

Ward (Inpatient Ward)

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• Ward Information View
  • This is a/an children's ward.
  • This is a shared ward.
  • There is/are 2 bay(s) available.
  • There is/are 7 side room(s) available.
  • There is/are 21 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 82cm (2ft 8in).
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is a door release button when exiting.
  • The height of the door release button is 160cm (5ft 3in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 120cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 76cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is not sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is fair.
  • The lighting levels in the side room are adjustable.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is fair.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • Protected meal times are between 12:00 to 14;00.
• Comments View
  • Photograph 4 shows the relatives' room.
  • Photographs 5-7 show one of the side rooms with its ensuite shower room.
  • There are separate playrooms for younger children and adolescents, and a school room.
  • Parents are allowed to stay with their children.
  • Each bedside has an armchair which converts into a single bed.
  • Visiting times for other visitors is 14:00 - 19:30.
  • 2 visitors are allowed at the bedside.

You are on Washroom (Inpatient Ward). Skip to the next section.

Washroom (Inpatient Ward)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located immediately to the left after the inpatient ward entrance, next to the bay for beds 7-12.
  • The washroom surveyed is approximately 5m from the inpatient ward entrance.
  • There is step free access to the washroom surveyed once inside the area.
  • This is a shared washroom.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The dimensions of the washroom are 275cm x 255cm (9ft x 8ft 4in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a flashing fire alarm beacon within the washroom.
  • There are coat hooks at 105cm and 140cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 72cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is sensor. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 140cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 220cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is sensor.
  • A shower chair is available.
  • There are wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are bright.
• Comments View
  • The second washroom, after the staff base, is for parents to use (photograph 3).

You are on Ward (Daycare). Skip to the next section.

Ward (Daycare)

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• Ward Information View
  • This is a/an daycare ward.
  • This is a shared ward.
  • There is/are 2 bay(s) available.
  • There is/are 12 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 162cm (5ft 4in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 120cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 76cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Comments View
  • The relatives' room is shared with the inpatient ward.

You are on Room / Area (Garden Area). Skip to the next section.

Room / Area (Garden Area)

• There is not level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) by sliding.
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 105cm (3ft 5in).
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.

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• Comments View
  • There is a slight slope to access the garden area and a steep slope to access the sheltered seating.

You are on Consultation / Treatment Room (Children's Outpatients). Skip to the next section.

Consultation / Treatment Room (Children's Outpatients)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

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• Comments View
  • There is also a similar room off the daycare ward.

You are on Accessible Toilet (Waiting Area). Skip to the next section.

Accessible Toilet (Waiting Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located to the left of the reception desk from The Rainbow Centre entrance.
  • This accessible toilet is approximately 8m (8yd 2ft) from the Rainbow Centre entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The door is easy to open.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 200cm x 235cm (6ft 7in x 7ft 9in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 112cm and 148cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).
• Comments View
  • Hand dryer 95
  • soap 105
  • toilet roll 109
  • sink 70.

You are on Standard Toilet(s) (Waiting Area). Skip to the next section.

Standard Toilet(s) (Waiting Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of the reception desk as you enter The Rainbow Centre.
  • The female toilet(s) is/are approximately 8m (8yd 2ft) from the Rainbow Centre entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the female toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the separate baby change room, to the left of the reception desk as you enter.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Inpatient Ward). Skip to the next section.

Standard Toilet(s) (Inpatient Ward)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located near to the staff base in the inpatient ward.
  • The female and male toilets are approximately 10m (10yd 2ft) from the inpatient ward entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • photo taken of door to add.

You are on Standard Toilet(s) (Daycare). Skip to the next section.

Standard Toilet(s) (Daycare)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of the daycare ward nurse staff base.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the daycare ward entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There is a horizontal grab rail to the right of the seat and vertical one to the left.
  • The tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of the daycare ward nurse staff base.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the daycare ward entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are not at least 100 lux at floor level.
• Comments View
  • The female toilet has all the grab rails as for an accessible toilet, but the room is 180 x 190cm and does not have sufficient turning space for full wheelchair access.

You are on Parent and Baby Room (Waiting Area). Skip to the next section.

Parent and Baby Room (Waiting Area)

• There is a parent and baby room for public use.
• The parent and baby room is located to the left as you enter, then straight ahead and on the right.
• The parent and baby room is approximately 5m from the from the entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is push.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Newham University Hospital Main Building link (new tab) - click here.