Access Guide

Search Access Guide

Introduction

Related link Festival Place Shopping Centre.
Https://www.accessable.co.uk/festival-place-shopping-centre

Location

The venue is located within Festival Place Shopping Centre.
The venue is in a pedestrian area.
There is a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Basingstoke.

Opening Hours

For information about the opening hours please click here.

Parking

For information on parking, please refer to the Festival Place Shopping Centre access guide.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is level access into the venue.
The main door(s) open(s) both ways.
The door(s) is / are double.
The door(s) is / are permanently held open.
The width of the door opening is 150cm (4ft 11in).

Inside Access

There is level access to the service(s).
There is a hearing assistance system.
The hearing assistance system is available only on request.
The system is a portable loop.
Staff are trained to use the system.
This venue does play background music.
Music is played throughout the restaurant.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are medium.

Eating and Drinking

Photos

The following information is for the restaurant.
Full table service is available.
Some tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 3m (3yd 10in) from the main entrance.
The standard height for tables is 73cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is not available.
Drinking straws are available.
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is Mexican.

Comments View
- There is a raised seating area accessed via 2 clearly marked, medium height steps.
- There is an Ipad available for customers to view the menu, these images can be enlarged.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 14 steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
Other View
- The area(s)/service(s) on the floors which are not accessible is/are additional seating and standard toilets.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- The toilet is for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a manager.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).