You are on Introduction. Skip to the next section.

Introduction

• Related link Festival Place Shopping Centre.
• Https://www.accessable.co.uk/festival-place-shopping-centre

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• Comments View
  • Please see the Festival Place Shopping Centre guide for parking and main access details.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Baisingstoke.
• The venue is in a pedestrian area.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Basingstoke.
• The venue is in a shopping mall.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 19:00.
• Tuesday 08:00 - 19:00.
• Wednesday 08:00 - 19:00.
• Thursday 08:00 - 20:00.
• Friday 08:00 - 20:00.
• Saturday 08:00 - 19:00.
• Sunday 09:00 - 17:00.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on the upper ground floor of Festival Place.
• There is level access into the venue.
• The main doors open by sliding.
• The doors are double width.
• The doors are permanently held open.
• The door opening is 185cm (6ft 1in) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 4m (13ft 1in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• The desk is generally staffed.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe/bar.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot food and sandwiches.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located downstairs.
  • The female and male toilets are 26m (28yd) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are medium.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 15+ step(s) to the area / service.
• Lighting levels at the steps are low.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 19m (21yd) from the main entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from the service counter.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 148cm x 180cm (4ft 10in x 5ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.