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Olivers Fish & Chips

39 London Road, Old Basing, Basingstoke, Hampshire, RG24 7JE

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Basingstoke.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Basingstoke.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There are separate doors for entering and exiting.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Toilets are available.

Opening Times

  • Monday 11:30 - 22:30.
  • Tuesday 11:30 - 22:30.
  • Wednesday 11:30 - 22:30.
  • Thursday 11:30 - 22:30.
  • Friday 11:30 - 22:30.
  • Saturday 11:30 - 22:30.
  • Sunday 11:30 - 22:30.

Parking

  • The venue does have its own car park.
  • Parking is free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Chip Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Restaurant Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue to the left.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 140cm (4ft 7in).

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • Please if possible contact the venue prior to your visit if using a mobility scooter to arrange for a convenient seating arrangement.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the main entrance.
  • The distance between the floor and the lowest table is 82cm (2ft 8in).
  • The distance between the floor and the highest table is 84cm (2ft 9in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot meals.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 11m (12yd 1in) from the restaurant entrance.
    • The accessible toilet is located at the back of the restaurant on the right.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 70cm (2ft 4in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 170cm x 208cm (5ft 7in x 6ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 110cm (3ft 7in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
  • Baby Change Facilities View
    • Inside the venue, there is level access to the baby change facility.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on the right as you enter the toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.