Access Guide
COVID-19 Information
- Due to the current circumstances this venue is currently open to the public.
Opening Times
- Monday 09:30 - 11:30.
- Tuesday 09:30 - 12:30.
- Wednesday Closed.
- Thursday 09:30 - 11:30.
- Friday 09:30 - 11:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- On Tuesday the Whitchurch Citizen Advice Bureau is open from 09:30-12:30.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Whitchurch.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The car park is located on Bell Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 83cm.
Outside Access (Chamber Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 103cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Level Change (Meeting Room)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located front of the entrance to the meeting room.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Lift
- There is a lift for public use.
- The lift is located to the left after the main entrance.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 96cm x 118cm (3ft 2in x 3ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- The door release is 99cm above the floor (photograph 2).
Accessible Toilet (Left Transfer First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the lift.
- This accessible toilet is located on the first floor, to the left after exiting the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 152cm x 214cm (4ft 12in x 7ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is a light switch to the right after the doorway.
- The light switch is 113cm above the floor.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the foyer.
- The shared toilet(s) is/are approximately 2m (2yd 7in) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
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Comments
View
- There are grab rails in the toilet.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located outside the building.
- A member of staff trained in BSL skills is not normally on duty.