Access Guide

Search Access Guide

Location

The venue is situated within the centre of the town.
The venue is in a pedestrian area.
This venue is situated in Basingstoke.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Basingstoke.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is a car park for public use within 200m (approx).
- The name of the car park is Castons Yard Public Car Park.
- The car park is located in Castons Yard.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

Photos

Entrance View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 88cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 88cm.
Ramp/Slope View
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The ramp/slope does bypass the step(s).
Step(s) View
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.

Reception

The reception desk is 2m (6ft 7in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.

Inside Access

There is level access to the service.
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
Lighting levels are varied.

Museum

Tactile signage for exhibits is not available.
The availability of tactile signage does not depend on exhibition.
The availability of Braille signage depends on exhibition.
Touch tours are available.
The availability of touch tours depends on exhibition.
Video tours are not available.
There is not a hearing assistance system.
There is a wheelchair to borrow.
To borrow the wheelchair, please ask at reception.

Eating and Drinking (Café Willis)

The following information is for the café.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 16m (17yd 1ft) from the main entrance.
The standard height for tables is 72cm.
There is ample room for a wheelchair user to manoeuvre.
The type of food served here is hot and cold meals and snacks.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Other View
- The services on the floors which are not accessible are toilets, museum, a gallery and function rooms.
Comments View
- There are 15 deep steps between the first and second floors.
- These steps are unmarked with a handrail to the right going up.

Lift (1)

There is a lift for public use.
The lift is located between the ground and first floors.
The lift is a stair lift.
The floors which are accessible by this lift are G-1.
The lift is 16m (17yd) from main entrance.
Staff do need to be notified for use of the lift.
The lighting level in the lift is medium.

Lift (2)

There is a lift for public use.
The lift is located between the first and second floors.
The lift is a stair lift.
The floors which are accessible by this lift are 1-2.
The lift is 5m (16ft 5in) from the first stairlift.
Staff do need to be notified for use of the lift.
The lighting level in the lift is medium.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located on the first floor.
- The female and male toilets are approximately 13m (14yd 8in) from the staircase.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the male and female standard toilets.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 10m (32ft 10in) from the staircase.
- The accessible toilet is located on the first floor.
- There is not level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 210cm x 145cm (6ft 11in x 4ft 9in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 116cm (3ft 10in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.