Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Belfast.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Great Victoria Street.
Opening Times
- Monday 09:00 - 18:30.
- Tuesday 09:00 - 18:30.
- Wednesday 09:00 - 18:30.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 18:30.
- Saturday 09:00 - 18:30.
- Sunday 13:00 - 18:00.
Parking
- The venue does not have its own car park.
-
On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
-
Comments
View
- Parking is in the Castle Court car park.
Outside Access (Castle Court 1st Floor)
- There is level access into the venue.
- The main doors open (no doors).
Outside Access (Castle Court Ground Floor)
- There is level access into the venue.
- The main doors open (no doors).
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- This venue does play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Restaurant Bar Internal (Restaurant)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- The lighting level is low.
-
Comments
View
- There are escalators to the first floor.
Lift
- There is a lift for public use.
- The lift is located to the rear of the store.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Accessible Toilet
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 40m (43yd 2ft) from the accessible entrance.
- This accessible toilet is located on the first floor.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 220cm x 140cm (7ft 3in x 4ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 130cm (4ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
-
Comments
View
- Wall mounted and drop down rails are available.
- There is a separate baby changing room.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female Toilet(s)
View
- The female toilets are located on the first floor.
- The female toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilets are located on the first floor.
- The male toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
-
Comments
View
- There is a separate baby changing room.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.