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Merchant Hotel

16 Skipper Street, Belfast, BT1 2DZ

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Central Station.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Hi-Park Car Park.
    • The car park is located on High Street.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are not available.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 550cm x 250cm (18ft 1in x 8ft 2in).
    • Standard marked parking bays are located on Skipper Street.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The concierge team will valet park guest cars upon arrival at the Skipper Street entrance.
    • Cars are parked at the Hi-Park car park on the High Street.

Outside Access (Skipper Street Entrance)

  • This information is for the entrance located to the side of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft 11in) wide.

Level Change (Skipper Street Entrance)

  • There is a ramp or slope to access this service.

Outside Access (Waring Street)

  • There is not level access into the venue.
  • The main doors open by revolving.

Level Change (Waring Street)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Waring Street)

  • There is level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 110cm (3ft 7in) wide.

Reception

  • The reception desk is 8m (26ft 3in) from the side entrance.
  • The desk is 8m (26ft 3in) from the side entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in communal areas.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Restaurant Bar Internal (Cocktail Bar)

  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.

Restaurant Bar Internal (The Great Room)

  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 62cm (2ft).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is traditional.
  • Comments View
    • There is a raised area accessed by 3 medium clearly marked steps with handrails on both sides.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is low.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5-6.
  • The lift is approximately 11m (12yd 1in) from the skipper street entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 117cm x 165cm (3ft 10in x 5ft 5in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift

  • There is a lift for public use.
  • The lift is located adjacent to reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5.
  • The lift is 9m (29ft 6in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 120cm x 110cm (3ft 11in x 3ft 7in).
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Room

  • General Information View
    • The Tourist Board rating is 5 Star.
    • There are 62 rooms in total.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 4 room(s) which has / have accessible ensuite facilities.
  • Accessible Room View
    • The height of the bed is 74cm (2ft 5in).
    • The measurement between the bed base and floor is 7cm (3in).
  • Accessible Ensuite View
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 300cm x 145cm (9ft 10in x 4ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • The toilet seat is 45cm (1ft 6in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The height of the sink is 80cm (2ft 7in).
    • The tap type is lever.
    • There is a functional emergency alarm available in the ensuite.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is fixed.
    • The shower control type is twist/turn.
    • The shower seat is none.
  • Signage, colour contrast and lighting in accessible rooms View
    • The colour contrast between the walls and floor is good.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Comments View
    • Vibrating pillow alarms are available on request.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the skipper street entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.