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City of Belfast Crematorium

Ballygowan Road, Crossnacreevy, Belfast, BT5 7TZ

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Access Guide

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COVID-19 Information

  • The information in this section was taken in January 2022.
  • Strict traffic control measures are in place at Roselawn to prevent funerals converging and to maintain traffic and pedestrian separation. There is stencilling and signage in place to maintain social distancing.
  • The Crematorium administration office, Reflections Coffee Shop and The Book of Remembrance Room are all currently closed to the public.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Location

  • The venue is situated outside the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.

Opening Times (Crematorium)

  • Monday 07:20 - 17:20.
  • Tuesday 07:20 - 17:20.
  • Wednesday 07:20 - 17:20.
  • Thursday 07:20 - 17:20.
  • Friday 07:20 - 17:00.
  • Saturday 07:20 - 14:20.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the front right of the Chapel entrance.
    • The car park type is open air/surface.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 340cm x 450cm (11ft 2in x 14ft 9in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the the Chapel entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the the Chapel entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Comments View
    • There is an additional carpark to the far right of the Chapel entrance.

Entrance (Chapel Entrance)

  • This information is for the entrance located to the front right of the building.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 180cm.
  • Ramp/Slope View
    • The ramp/slope is located as you approach the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Inside Access (Chapel)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/01/2022.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Counter (Public Office)

  • The counter is 20m (21yd 2ft) from the accessible entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 94cm (3ft 1in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 75cm.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/01/2022.
  • The hearing assistance system was not working at the time of testing.

Restaurant Bar Internal (Reflections Coffee Shop)

  • The following information is for the cafĂ©.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • Menus are wall only.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Comments View
    • The coffee shop opening times are: Monday to Friday 08:30-17:00 & Saturday 09:00 - 12:00.
    • Straws and plastic/takeaway cups available.

Standard Toilet(s)

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Chapel entrance.
    • This accessible toilet is located opposite the Reflections Coffee Shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, clinical waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 82cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 81cm (2ft 8in).

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • There is a wheelchair to borrow in the crematorium, please ask a member of staff for assistance.