Access Guide

Search Access Guide

Location

The venue is situated outside the centre of the town or city.
The venue is not situated on a road which has a steep gradient.

Opening Times

Monday 08:30 - 17:00.
Tuesday 08:30 - 17:00.
Wednesday 08:30 - 17:00.
Thursday 08:30 - 17:00.
Friday 08:30 - 17:00.
Saturday 08:30 - 14:00.
Sunday 14:00 - 16:00.

Parking

The venue does have its own car park.
Parking is free for all users.
The car park type is open air/surface.
There is/are 7 Blue Badge parking bay(s) within the car park.
The dimensions of the Blue Badge parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in).
The nearest Blue Badge bay is 12m (13yd 4in) from the main accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The car park does not have a height restriction barrier.

Outside Access (the car park)

There is level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 180cm (5ft 11in) wide.

Comments View
- The automatic door is push pad operated.

Inside Access

There is level access to the service(s).
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the system.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are bright.

Restaurant Bar Internal (Reflections Coffee Shop)

Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the counter.
Food or drinks can be brought to the table.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The distance between the floor and the lowest table is 70cm (2ft 4in).
Menus are wall only.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.

Comments View
- The coffee shop opening times are: Monday to Friday 08:30-17:00 & Saturday 09.00 - 12.00.
- Straws and plastic/takeaway cups available.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
- This accessible toilet is located opposite the Reflections Coffee Shop.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
Colour Contrast and Lighting View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Comments View
- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female Toilet(s) View
- The female toilets are located opposite the Reflections Coffee Shop.
- The female toilets are 10m (32ft 10in) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
Access to Standard Male Toilet(s) View
- The male toilets are located opposite the Reflections Coffee Shop.
- The male toilets are 10m (32ft 10in) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are not located within the venue.