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City of Belfast Crematorium

Ballygowan Road, Crossnacreevy, Belfast, BT5 7TZ

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.

Opening Times (Crematorium)

  • Monday 07:20 - 17:20.
  • Tuesday 07:20 - 17:20.
  • Wednesday 07:20 - 17:20.
  • Thursday 07:20 - 17:20.
  • Friday 07:20 - 17:00.
  • Saturday 07:20 - 14:20.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the front right of the Chapel entrance.
    • The car park type is open air/surface.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 340cm x 450cm (11ft 2in x 14ft 9in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the the Chapel entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the the Chapel entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Comments View
    • There is an additional carpark to the far right of the Chapel entrance.

Entrance (Chapel Entrance)

  • This information is for the entrance located to the front right of the building.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 180cm.
  • Ramp/Slope View
    • The ramp/slope is located as you approach the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Inside Access (Chapel)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/01/2022.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Counter (Public Office)

  • The counter is 20m (21yd 2ft) from the accessible entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 94cm (3ft 1in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 75cm.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/01/2022.
  • The hearing assistance system was not working at the time of testing.

Restaurant Bar Internal (Reflections Coffee Shop)

  • The following information is for the café.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • Menus are wall only.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Comments View
    • The coffee shop opening times are: Monday to Friday 08:30-17:00 & Saturday 09:00 - 12:00.
    • Straws and plastic/takeaway cups available.

Standard Toilet(s)

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Chapel entrance.
    • This accessible toilet is located opposite the Reflections Coffee Shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, clinical waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 82cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 81cm (2ft 8in).

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • There is a wheelchair to borrow in the crematorium, please ask a member of staff for assistance.