Skip to main content
The new name for DisabledGo

Crumlin Road Gaol

Visitor Attraction and Conference Centre, 53-55 Crumlin Road, Belfast, County Antrim, BT14 6ST

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Great Victoria Street.
  • There is not a tram stop within 150m (164yds) of the venue.
  • The name of the nearest tram stop is Divis Tower.

Opening Times (Admission Times)

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 26m (28yd 1ft) from the ticket office.
    • The furthest Blue Badge bay is 45m (49yd 8in) from the ticket office.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Crumlin Road Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 118cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outside Access (Ticket Office Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 115cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 79cm.
  • Comments View
    • This entrance is for ticket queuing.
    • There is an alternative entrance into the ticket office and shop.

Outside Access (Ticket Office and Shop)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 121cm.

Outside Access (Gaol Entrance - Tour)

  • Entrance View
    • This information is for the entrance located at the side of the Gaol.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 101cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • There is a downward slope from the ticket office to the Gaol Tour entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Tour

  • This is a self-guided tour.
  • The tour takes approximately 1.5 hours.
  • The tour area is over two floors.
  • The majority of the tour is accessible to wheelchair users, with the exception of the tunnel, which has stepped access.
  • There is a lift on the lower level of the tour area that gives access to the Governors Corridor. This leads to the upper level of the tour.
  • Please enquire about the lift at the ticket office, as staff assistance is required.
  • Some doorways into cells are 58cm wide.
  • Seating is available along the route.

Level Change (The Tunnels)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the lower level of the tour.
  • There is/are 13 step(s) to the area/service.
  • The lighting levels at the step(s) are low to moderate.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Gaol Tour Exit)

  • Entrance View
    • This information is for the entrance located at the rear of the Gaol.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 77cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • Access to the final rooms on the tour is restricted by narrow doorways of 61cm.
    • On arriving at the holding gate, wheelchair users can bypass this area and continue straight to the exit door.
    • Members of staff are available to assist.

Outside Experience

  • From the Gaol Tour Exit there is access to the Outside Experience, which includes the Grave Site.
  • There are dropped kerbs and ramps on this route.
  • It is possible to bypass this area and return via the Governors Corridor and lift.
  • Staff are available to assist.

Lift

  • There is a lift for public use.
  • The lift is located on the lower level of the tour.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B and G.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the Gaol Tour Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 110cm x 143cm (3ft 7in x 4ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B and G.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Eating and Drinking (Cuffs Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the basement level of the Gaol.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • The standard height for tables is 71cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is modern European cuisine.

Gift Shop

  • The gift shop is located in the courtyard, to the left of the ticket office.
  • There is level access to the gift shop.
  • There is an accessible entrance to the left of the gift shop.
  • The width of the door is 77cm.
  • The height of the counter is 82cm.
  • There is room for a wheelchair user to manoeuvre.

Toilet with Adaptations (Basement Level - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the Gaol Tour entrance.
    • This accessible toilet is located on the basement level of the Gaol Tour.
    • The accessible toilet is located off the main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in this accessible toilet.
    • The height of the baby change table once extended is 95cm (3ft 1in).

Toilet with Adaptations (Governor's Corridor - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • This accessible toilet is located on the Governor's Corridor on the ground floor of the Gaol.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 155cm x 217cm (5ft 1in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 89cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 141cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 109cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in this accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Toilet with Adaptations (Cuffs Restaurant - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 13m (14yd 8in) from the restaurant entrance.
    • This accessible toilet is located at the left of the restaurant.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 162cm x 225cm (5ft 4in x 7ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 67cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a low colour contrast between the walls and floor.
    • The lighting levels are moderate to good.

Standard Toilet(s) (Gaol Tour)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the basement level main corridor.
    • The female and male toilets are approximately 8m (8yd 2ft) from the Gaol Tour entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Standard Toilet(s) (Courtyard)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Comments View
    • Audio guides and BSL video guides are available from the ticket office.