Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Great Victoria Street.
- There is not a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is Divis Tower.
Opening Times (Admission Times)
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:30.
- Saturday 10:00 - 16:30.
- Sunday 10:00 - 16:30.
- Please click here for information on opening times.
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Comments
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- Last Admission Time changes seasonally.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 26m (28yd 1ft) from the ticket office.
- The furthest Blue Badge bay is 45m (49yd 8in) from the ticket office.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Crumlin Road Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 118cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Outside Access (Ticket Office Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 115cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 79cm.
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Comments
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- This entrance is for ticket queuing.
- There is an alternative entrance into the ticket office and shop.
- This entrance is for ticket queuing.
Outside Access (Ticket Office and Shop)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 121cm.
Outside Access (Gaol Entrance - Tour)
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Entrance
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- This information is for the entrance located at the side of the Gaol.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 101cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
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Comments
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- There is a downward slope from the ticket office to the Gaol Tour entrance.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Tour
- This is a self-guided tour.
- The tour takes approximately 1.5 hours.
- The tour area is over two floors.
- The majority of the tour is accessible to wheelchair users, with the exception of the tunnel, which has stepped access.
- There is a lift on the lower level of the tour area that gives access to the Governors Corridor. This leads to the upper level of the tour.
- Please enquire about the lift at the ticket office, as staff assistance is required.
- Some doorways into cells are 58cm wide.
- Seating is available along the route.
Level Change (The Tunnels)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the lower level of the tour.
- There is/are 13 step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Outside Access (Gaol Tour Exit)
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Entrance
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- This information is for the entrance located at the rear of the Gaol.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 77cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- Access to the final rooms on the tour is restricted by narrow doorways of 61cm.
- On arriving at the holding gate, wheelchair users can bypass this area and continue straight to the exit door.
- Members of staff are available to assist.
- Access to the final rooms on the tour is restricted by narrow doorways of 61cm.
Outside Experience
- From the Gaol Tour Exit there is access to the Outside Experience, which includes the Grave Site.
- There are dropped kerbs and ramps on this route.
- It is possible to bypass this area and return via the Governors Corridor and lift.
- Staff are available to assist.
Lift
- There is a lift for public use.
- The lift is located on the lower level of the tour.
- The lift is a standard lift.
- The floors which are accessible by this lift are B and G.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the Gaol Tour Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 110cm x 143cm (3ft 7in x 4ft 8in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors
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Steps
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- The floors which are accessible by stairs are B and G.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Eating and Drinking (Cuffs Restaurant)
- The following information is for the restaurant.
- The restaurant is located on the basement level of the Gaol.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the restaurant entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- The standard height for tables is 71cm.
- There is not ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is modern European cuisine.
Gift Shop
- The gift shop is located in the courtyard, to the left of the ticket office.
- There is level access to the gift shop.
- There is an accessible entrance to the left of the gift shop.
- The width of the door is 77cm.
- The height of the counter is 82cm.
- There is room for a wheelchair user to manoeuvre.
Toilet with Adaptations (Basement Level - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the Gaol Tour entrance.
- This accessible toilet is located on the basement level of the Gaol Tour.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in this accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
Toilet with Adaptations (Governor's Corridor - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the lift.
- This accessible toilet is located on the Governor's Corridor on the ground floor of the Gaol.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 217cm (5ft 1in x 7ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 89cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 141cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 109cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is poor.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in this accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Toilet with Adaptations (Cuffs Restaurant - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the restaurant entrance.
- This accessible toilet is located at the left of the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 162cm x 225cm (5ft 4in x 7ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 67cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a low colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Standard Toilet(s) (Gaol Tour)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the basement level main corridor.
- The female and male toilets are approximately 8m (8yd 2ft) from the Gaol Tour entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
Standard Toilet(s) (Courtyard)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the courtyard.
- The shared toilet(s) is/are approximately 8m (8yd 2ft) from the Gaol Tour entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- Audio guides and BSL video guides are available from the ticket office.