You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Belfast.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Great Victoria Street.

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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 05:00 - 23:00.
• Tuesday 05:00 - 23:00.
• Wednesday 05:00 - 23:00.
• Thursday 05:00 - 23:00.
• Friday 05:00 - 23:00.
• Saturday 05:45 - 23:00.
• Sunday 05:45 - 22:15.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.

You are on Outside Access (Great Northern Mall Entrance). Skip to the next section.

Outside Access (Great Northern Mall Entrance)

• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 175cm (5ft 9in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
• Comments View
  • The first set of doors open towards you.
  • The second set of doors open away from you.

You are on Outside Access (Glengall Street Entrance). Skip to the next section.

Outside Access (Glengall Street Entrance)

• This information is for the entrance located along Glengall Street.
• There is not level access into the venue.
• The main doors open automatically.
• The door opening is 160cm (5ft) wide.

You are on Level Change (Glengall Street Entrance). Skip to the next section.

Level Change (Glengall Street Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located just beyond the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Bus Stand B Entrance). Skip to the next section.

Outside Access (Bus Stand B Entrance)

• This information is for the entrance located next to the waiting area.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 160cm (5ft) wide.

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• Comments View
  • The are 2 similar entrances.

You are on Outside Access (Travel Centre). Skip to the next section.

Outside Access (Travel Centre)

• This information is for the entrance located along the Glengall Street Entrance Ramp.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 150cm (4ft) wide.

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• Comments View
  • The doors are push pad operated.

You are on Level Change (Travel Centre). Skip to the next section.

Level Change (Travel Centre)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading down to the ticket office.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There are steps to access this area / service.
• The steps are located just beyond the entrance.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 10m (10yd 2ft) from the Northern Mall.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Opening Times View
  • Monday 06:45 - 20:00.
  • Tuesday 06:45 - 20:00.
  • Wednesday 06:45 - 20:00.
  • Thursday 06:45 - 20:00.
  • Friday 06:45 - 20:00.
  • Saturday 06:45 - 18:00.
  • Sunday 06:45 - 18:00.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located next to the waiting area.
• There are 17 stands / bays.
• Announcements are visual.
• There is a taxi rank at the station.
• The taxi rank is located on Glengall Street.
• The taxi rank is 2m (2yd 7in) from the Glengall Street.
• Shops and services within the station include shop and cafe riatzza.
• All key concourse shops and services have level access.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 6m (6yd 1ft) from the accessible entrance.
  • This accessible toilet is located on the main concourse.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 190cm x 180cm (6ft 3in x 5ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the main concourse.
  • The female toilet(s) is/are approximately 6m (6yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the main concourse.
  • The male toilet(s) is/are approximately 6m (6yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.

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• Comments View
  • There is a wheelchair available to borrow. Please ask a member of staff.