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Europa Bus Centre

Great Victoria Street, Belfast, BT12 5AH

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Great Victoria Street.

Opening Times

  • Monday 05:00 - 23:00.
  • Tuesday 05:00 - 23:00.
  • Wednesday 05:00 - 23:00.
  • Thursday 05:00 - 23:00.
  • Friday 05:00 - 23:00.
  • Saturday 05:45 - 23:00.
  • Sunday 05:45 - 22:15.

Parking

  • The venue does not have its own car park.

Outside Access (Great Northern Mall Entrance)

  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 175cm (5ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • The first set of doors open towards you.
    • The second set of doors open away from you.

Outside Access (Glengall Street Entrance)

  • This information is for the entrance located along Glengall Street.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The door opening is 160cm (5ft) wide.

Level Change (Glengall Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just beyond the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Bus Stand B Entrance)

  • This information is for the entrance located next to the waiting area.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft) wide.

Outside Access (Travel Centre)

  • This information is for the entrance located along the Glengall Street Entrance Ramp.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft) wide.

Level Change (Travel Centre)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the ticket office.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located just beyond the entrance.
  • There is / are 2 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception (Ticket Office)

  • The desk/counter is 10m (10yd 2ft) from the Northern Mall.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:45 - 20:00.
    • Tuesday 06:45 - 20:00.
    • Wednesday 06:45 - 20:00.
    • Thursday 06:45 - 20:00.
    • Friday 06:45 - 20:00.
    • Saturday 06:45 - 18:00.
    • Sunday 06:45 - 18:00.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Bus Station

  • The station is staffed.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located next to the waiting area.
  • There are 17 stands / bays.
  • Announcements are visual.
  • There is a taxi rank at the station.
  • The taxi rank is located on Glengall Street.
  • The taxi rank is 2m (2yd 7in) from the Glengall Street.
  • Shops and services within the station include shop and cafe riatzza.
  • All key concourse shops and services have level access.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 6m (6yd 1ft) from the accessible entrance.
    • This accessible toilet is located on the main concourse.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 190cm x 180cm (6ft 3in x 5ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the main concourse.
    • The female toilet(s) is/are approximately 6m (6yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the main concourse.
    • The male toilet(s) is/are approximately 6m (6yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • Comments View
    • There is a wheelchair available to borrow. Please ask a member of staff.