Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Belfast.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Great Victoria Street.
Opening Times
- Monday 05:00 - 23:00.
- Tuesday 05:00 - 23:00.
- Wednesday 05:00 - 23:00.
- Thursday 05:00 - 23:00.
- Friday 05:00 - 23:00.
- Saturday 05:45 - 23:00.
- Sunday 05:45 - 22:15.
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
Outside Access (Great Northern Mall Entrance)
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 175cm (5ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
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Comments
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- The first set of doors open towards you.
- The second set of doors open away from you.
Outside Access (Glengall Street Entrance)
- This information is for the entrance located along Glengall Street.
- There is not level access into the venue.
- The main doors open automatically.
- The door opening is 160cm (5ft) wide.
Level Change (Glengall Street Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located just beyond the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Bus Stand B Entrance)
- This information is for the entrance located next to the waiting area.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 160cm (5ft) wide.
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Comments
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- The are 2 similar entrances.
Outside Access (Travel Centre)
- This information is for the entrance located along the Glengall Street Entrance Ramp.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft) wide.
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Comments
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- The doors are push pad operated.
Level Change (Travel Centre)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the ticket office.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located just beyond the entrance.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Reception (Ticket Office)
- The desk/counter is 10m (10yd 2ft) from the Northern Mall.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Opening Times
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- Monday 06:45 - 20:00.
- Tuesday 06:45 - 20:00.
- Wednesday 06:45 - 20:00.
- Thursday 06:45 - 20:00.
- Friday 06:45 - 20:00.
- Saturday 06:45 - 18:00.
- Sunday 06:45 - 18:00.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Bus Station
- The station is staffed.
- There is an office to obtain help (other than the ticket office).
- The office to obtain help (other than the ticket office) is located next to the waiting area.
- There are 17 stands / bays.
- Announcements are visual.
- There is a taxi rank at the station.
- The taxi rank is located on Glengall Street.
- The taxi rank is 2m (2yd 7in) from the Glengall Street.
- Shops and services within the station include shop and cafe riatzza.
- All key concourse shops and services have level access.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 6m (6yd 1ft) from the accessible entrance.
- This accessible toilet is located on the main concourse.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens inwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 190cm x 180cm (6ft 3in x 5ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the main concourse.
- The female toilet(s) is/are approximately 6m (6yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the main concourse.
- The male toilet(s) is/are approximately 6m (6yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
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Comments
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- There is a wheelchair available to borrow. Please ask a member of staff.