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Great Victoria Street Station

Great Victoria Street, Belfast, BT12 5AH

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.

COVID-19 Information

Parking

  • The venue does not have its own car park.

Outside Access (Hope Street)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

Outside Access (Great Victoria Pedestrian Entrance)

  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

Level Change (Great Victoria Pedestrian Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception

  • The desk/counter is 5m (5yd 1ft) from the front entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • Motorised scooters do have to be tested by staff before travelling on a train.

Train Station

  • There are generally 5 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • This office is located Platform 1.
  • The train companies operating from within this station are NI Railways.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a newsagents and a travel agents.
  • There are 4 platform(s) in the station.
  • Comments View
    • Platforms 4 are accessible to a wheelchair user.
    • There are no announcements on the platforms. All announcements are made on the station concourse prior to trains departing. There are also visual announcements on the concourse.

Train Station Platform (4)

  • There is level access to the platform(s).
  • There is not an accessible toilet.

Train Station Platform (2)

  • There is level access to the platform(s).
  • There is not an accessible toilet.

Train Station Platform (3)

  • There is level access to the platform(s).
  • There is not an accesible toilet.

Train Station Platform (1)

  • There is level access to the platform(s).
  • There is not an accesible toilet.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
    • This accessible toilet is located on the station concourse.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 350cm x 170cm (11ft 6in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There is a separate baby changing room.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the station concourse.
    • The female toilet(s) is/are approximately 5m (5yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the station concourse.
    • The male toilet(s) is/are approximately 5m (5yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Comments View
    • There is a separate baby changing room.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.