Access Guide
Introduction
- Services / facilities within the building include a fitness suite, large committee room / activity room and six changing rooms.
- Services / facilities within the grounds include 3G football pitches.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sydenham.
Opening Times (Building)
- Monday 09:00 - 21:00.
- Tuesday 09:00 - 21:00.
- Wednesday 09:00 - 21:00.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 18:00.
- Saturday 09:00 - 18:00.
- Sunday 10:00 - 14:00.
Opening Times (Pitches)
- Monday 09:00 - 22:00.
- Tuesday 09:00 - 22:00.
- Wednesday 09:00 - 22:00.
- Thursday 09:00 - 22:00.
- Friday 09:00 - 22:00.
- Saturday 09:00 - 18:00.
- Sunday 09:00 - 18:00.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the rear of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
- The nearest Blue Badge bay is 38m (41yd 1ft) from the rear entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the rear entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Front Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 152cm (4ft 12in).
Level Change (Front Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the left and right as you face the entrance.
- The ramp/slope is permanent.
Outside Access (Rear Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 152cm (4ft 12in).
Reception
- The desk/counter is 2m (2yd 7in) from the front entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
-
Comments
View
- Chairs with armrests are available in reception.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the reception foyer and fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (3G Pitch Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down to the pitch from the Hanwood Centre.
- The ramp/slope is permanent.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down to the pitch from the Hanwood Centre.
- There is/are 15 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located in the corridor to the right of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 8m (8yd 2ft) from the front entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 115cm x 140cm (3ft 9in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located to the rear of the first floor.
- The fitness suite is 14m (15yd 11in) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The doors are heavy.
- The opening is 90cm wide.
-
IFI Accredited Fitness Suite
View
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
-
Fitness Suite (General)
View
- Staff receive some training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes free weights.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located to the rear of the building.
- The facility is 27m (29yd 1ft) from the front entrance.
- The door opens outwards.
- The width of the door is 96cm (3ft 2in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 269cm x 223cm (8ft 10in x 7ft 4in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 106cm (3ft 6in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 49cm (1ft 7in).
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 27m (29yd 1ft) from the front entrance.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the reception desk.
- The standard changing room(s) surveyed is/are located to the rear of the building.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Shower (Standard Changing Area)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the standard changing rooms.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 51cm (1ft 8in).
- Other facilities available include; dropdown rails.
- There is level access to the services from the accessible shower facilities.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
- The accessible toilet cubicle was being used for storage at the time of the survey.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the front entrance.
- This accessible toilet is located in the corridor to the left of the lift.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 104cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the corridor to the right of reception.
- The female and male toilets are approximately 24m (26yd 9in) from the front entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
-
Comments
View
- Additional standard female and male toilet are located on the first floor.
- There is step free access via lift.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.